Automotive Service Director

 

Automotive Service Director

$180,000 - $225,000+ and Great Benefits!

3 years’ Experience Required

Are you an experienced leader in the automotive service industry? A leading Dealership in the Spanish Ford, AL area is seeking a Service Director. This role is perfect for a motivated individual ready to take their career to the next level while making a significant impact on our service department.

Join us and be a part of a thriving team dedicated to excellence in service!

Job Description:

As the Automotive Service Director, you will oversee all aspects of our service operations, ensuring that we deliver top-notch customer service and maintain our reputation for excellence. You will lead a team of skilled technicians, manage service schedules, and drive operational efficiency. Your expertise will be essential in developing strategies that enhance service quality, customer satisfaction, and profitability.

Benefits:

• Pay range: $180,000 - $225,000+ per year!
• Health, dental, and vision insurance
• 401(k) retirement plan
• Paid time off and holidays
• Employee discounts on vehicles and services
• Opportunities for professional development

 

Job Responsibilities:

• Lead and mentor the service team, fostering a positive and productive work environment.
• Oversee daily service department operations, including scheduling, staffing, and workflow management.
• Develop and implement service department policies and procedures to improve efficiency and customer satisfaction.
• Monitor service performance metrics and make data-driven decisions to enhance service quality.
• Ensure compliance with all safety and regulatory standards.
• Collaborate with other departments to promote overall dealership success.
• Build strong relationships with customers, addressing their concerns and ensuring their needs are met.
• Drive sales initiatives within the service department to maximize revenue opportunities.

Job Requirements:

• 3 years’ experience required
• Proven experience in a leadership role within an automotive service environment .
• Strong knowledge of automotive repair and maintenance processes.
• Exceptional communication and interpersonal skills.
• Ability to analyze data and make informed decisions.
• A commitment to providing outstanding customer service.
• Strong organizational skills with attention to detail.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Please upload your resume.  Completing the online assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.

We are an Equal Opportunity Employer .
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.