SR IT Manufacturing Production Support Analyst

it's what's inside that counts_______________________________There’s more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering:Day 1 Benefits Coverage with low cost Medical, Vision, DentalDay 1 Paid-time Off and Vacation4.5% Company Match 401(k) plan$500 Annual Company-paid Lifestyle BenefitCompetitive Compensation and BonusesCompany-paid Life and Disability InsuranceEmployee Stock Purchase PlanTraining and Advancement OpportunitiesWhy This JobCMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.What You'll DoOperational Support: Maintain and troubleshoot critical IT/OT infrastructure, including servers, workstations, and production endpoints across Recycling, Mill, and Fabrication sitesNetwork & Security: Support industrial connectivity, network segmentation, and the implementation of OT-specific security controls and system hardeningCross-Functional Liaison: Serve as the technical bridge between Operations, Automation, Engineering, IT, and Cybersecurity teamsSystems Management: Lead asset inventory, patch planning, backup validation, and change management for plant-floor environmentsDocumentation & Training: Develop technical standards and diagrams while providing implementation support and training to plant stakeholdersField Support: Provide on-site technical assistance at domestic and international manufacturing facilities (travel as needed)Support critical OT and IT infrastructure used in Recycling, Mill, and Fabrication production environmentsServe as a liaison between Operations, Automation, Engineering, IT Infrastructure, and Cybersecurity teamsTroubleshoot production-impacting issues and lead or support root cause analysis and corrective action effortsSupport industrial network connectivity, segmentation, wireless networking, remote access, and secure communicationsMaintain and support plant-floor servers, operator workstations, industrial endpoints, and connected production devicesAssist with OT asset inventory management, system documentation, and infrastructure standardizationSupport vulnerability management, patch planning, backup validation, and system hardening for OT environmentsParticipate in implementation and support of OT security controls aligned to business and operational requirementsSupport change management activities tied to system upgrades, plant initiatives, and infrastructure improvementsHelp develop and maintain diagrams, procedures, standards, and support documentation for OT/IT environmentsProvide implementation support and training to plant personnel and technical stakeholdersWhat You'll Need5+ years of experience supporting IT/OT infrastructure in manufacturing or industrial production environmentsHands-on experience maintaining and troubleshooting plant-floor servers, workstations, and industrial endpoints, including root cause analysis and corrective action for production-impacting issuesWorking knowledge of industrial networking and OT security, including connectivity, segmentation, remote access, security controls, system hardening, and vulnerability managementExperience with asset inventory management, patch planning, backup validation, and change management, with the ability to develop technical standards, diagrams, and support documentationStrong communication skills, with a proven ability to serve as the technical liaison among Operations, Automation, Engineering, IT, and Cybersecurity teams and to provide implementation support and training to plant stakeholdersWillingness and ability to travel up to 25% to domestic and international manufacturing facilitiesYour EducationBachelor's or Master’s degree in Computer Science or other related field preferred; or relevant equivalent experienceWe are CMC, a Fortune 500 company at the leading edge of our industry. Our construction reinforcement and steel products have supported construction projects and structures around the world. The secret to our success? We’ve built our legacy by assembling a team of innovators and doers to tackle some of the most challenging construction reinforcement problems facing our world for more than 100 years — and we’re just getting started.If you’re ready to join a team working to make our industry more sustainable, support the bridges, roadways, buildings and infrastructure that connects our communities, and do meaningful work, you’re ready to join CMC. Apply today and start moving your career — and our world — forward. Let's build a better world!CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state or local law.From Fortune Magazine. 2025 Fortune Media IP Limited. All rights reserved. Used under license.