Licensed Optician

Career Opportunity: Licensed Optician

Reports to: Director of Vision Programs

Organization: The HealthCare Connection (THCC)

Location: Cincinnati, OH

About The HealthCare Connection:

Founded in 1967, The HealthCare Connection was Ohio's first Federally Qualified Health Center (FQHC). Our mission is to provide quality and accessible primary healthcare services through community responsive approaches that address financial, geographic, and other barriers to care for residents of northern Hamilton County and surrounding areas. THCC is proudly recognized as a Level 3 Patient Centered Medical Home (PCMH), the highest level of recognition attainable for quality care.

We boast two primary care locations and 6 school-based health centers providing quality value-based care for over 20,000 patients. We provide services in Primary Care, Infectious Disease, Substance Use, Integrated Behavioral Health, Dental Services, Women's Health, and Pharmacy.

Benefits:

• Health Insurance and Rewards Program
• Dental, and Vision Insurance
• Free Life & Short-Term Disability Insurance
• 403(b) Retirement Plan with employer match
• Comprehensive Paid Time Off (PTO)
• 10 Paid Holidays

The HealthCare Connection (THCC) is seeking a dedicated, compassionate, and experienced Licensed Optician to join our growing Vision Services team!

Position Overview:

The Licensed Optician will provide professional optical services at our Vision Center and within our School-Based Health programs. This position plays an important role in helping patients select appropriate eyewear, ensuring accurate measurements and fittings, and providing exceptional patient experiences.

The ideal candidate is organized, adaptable, detail-oriented, and comfortable traveling between locations to support our growing vision programs.

Key Responsibilities:

Patient Care & Optical Services

• Assist patients with selecting eyeglasses based on their prescriptions, vision needs, and personal preferences.
• Perform accurate optical measurements, fittings, adjustments, and dispensing of eyewear.
• Order, verify, and dispense prescription eyeglasses in accordance with Ohio opticianry regulations.
• Provide eyewear adjustments, repairs, and patient education.
• Address patient questions and concerns while delivering excellent customer service.
• Collaborate with the vision care team to ensure high-quality, patient-centered care.

Vision Center & School-Based Operations

• Provide opticianry services at the Vision Center and participating school-based locations as needed.
• Assist with transporting, setting up, and maintaining portable vision equipment.
• Build positive working relationships with school nurses, school staff, and community partners.
• Maintain organized patient records, inventory, supplies, and optical dispensary areas.
• Ensure optical equipment and tools are properly maintained, cleaned, and disinfected.
• Support daily scheduling, patient flow, and efficient clinic operations.
• Maintain familiarity with vision insurance, billing procedures, and electronic health record systems.

Team Collaboration & Professionalism

• Participate in staff meetings, training sessions, and ongoing professional development.
• Promote a welcoming, professional, and organized clinical environment.
• Demonstrate flexibility and adaptability while working across multiple locations.
• Support the mission, vision, and values of The HealthCare Connection.
• Perform additional duties as assigned by the Director of Vision Programs.

Required Qualifications

• Current Ohio optician license.
• Bachelor's degree or equivalent combination of education and relevant experience.
• Experience with clinical optical practices, eyewear dispensing, and daily optical operations.
• Valid Ohio driver's license and ability to travel between locations.
• Strong mathematical skills and attention to detail.
• Proficiency in Microsoft Office and general computer applications.
• Excellent interpersonal, organizational, and communication skills.
• Ability to work independently, exercise sound judgment, and collaborate effectively with a team.
• Flexibility to adapt to changing schedules and mobile clinic environments.

Equal Employment Opportunity/Drug-Free Workplace:

The HealthCare Connection is focused on creating a community that promotes dignity and respect for employees, patients and other community members. THCC is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, military status or other characteristics protected by law and will not be discriminated against based on disability.

THCC will only employ those who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of a background check and a drug screen.