Technician II - Greater D.C. Area

Technician II Employment Type Full-time Location Greater D.C. Area Offices : 3975 Fair Ridge Drive, Suite 320N, Fairfax, VA 22033 This is a local, field-based position support ing projects throughout the Greater Washington, D.C. metropolitan area and surrounding Mid-Atlantic markets. Candidates should be based within reasonable commuting distance of Solutionz, Inc.'s Fairfax office. Regular travel to customer job sites is required. Description The Technician II is responsible for the installation, integration, testing, troubleshooting, and commissioning of commercial audiovisual systems for Solutionz customers. This role serves as a technical lead on assigned projects, coordinating installation activities, ensuring adherence to project documentation, and maintaining Solutionz quality standards throughout the installation process. The Technician II works closely with Project Managers, Field Engineers, customers, and installation teams to ensure projects are completed safely, efficiently, and according to schedule. This position also provides mentorship and guidance to Technician I team members while supporting successful project execution and customer satisfaction. Responsibilities Attend installation turnover meetings with Project Managers to review project scope, schedules, documentation, and customer requirements. Review and verify project drawings, specifications, site documentation, photographs, and job-related information prior to mobilization. Assemble, wire, configure, and test equipment racks according to approved rack build documentation. Ensure equipment is properly configured, programmed, tested, and prepared before deployment to project sites. Verify all required tools, hardware, cabling, connectors, and installation materials are available prior to project execution. Maintain company vehicles, tools, ladders, and safety equipment in a clean, organized, and operational condition. Coordinate equipment inventory, staging, transportation, and delivery to customer sites. Verify site readiness, workspace access, work schedules, and installation requirements prior to beginning work. Install audiovisual systems in accordance with Solutionz standards, project documentation, manufacturer specifications, and applicable codes. Install and terminate low-voltage cabling, audiovisual hardware, displays, projectors, speakers, microphones, cameras, equipment racks, and associated infrastructure. Perform system testing, troubleshooting, and quality assurance activities throughout the installation process. Perform minor DSP modifications, load control system code, and assist with system configuration activities when required. Troubleshoot installation and integration issues and develop effective solutions to maintain project schedules. Coordinate daily activities with Project Managers, Field Engineers, programmers, and customers. Ensure all installation activities comply with local low-voltage requirements, National Electrical Code (NEC), and industry best practices. Maintain accurate installation documentation, field reports, punch lists, and project records. Support commissioning, system verification, customer demonstrations, and project closeout activities. Mentor, train, and provide technical guidance to Technician I team members. Assist in developing installation best practices and maintaining Solutionz quality standards. Communicate project status, challenges, and recommendations to Project Managers and Field Engineering teams. Deliver exceptional customer service and maintain professional relationships with customers and project stakeholders. Perform additional duties and responsibilities as assigned. Universal Responsibilities Adopt Solutionz's Four Pillars. Understand that you are the front-line ambassador of the Solutionz brand. Work to impress our customers every day. Always represent Solutionz in a positive and professional manner. Productively interface with all team members and project stakeholders, both internal and external. Understand and follow Solutionz policies and procedures. Proactively identify and discuss ideas to improve policies and procedures. Demonstrate respect to co-workers, customers, and vendors. Take responsibility for your own actions and activities. Promptly reply to all email and voicemail communications, including outside of standard work hours when required. Complete timecards daily. Keep work areas clean and free of clutter, including office space, company vehicles, and job sites where applicable. Keep all scheduled activities current in your Solutionz Microsoft Outlook calendar. Be respectful in the care and handling of all company-owned and customer-owned resources. Qualifications 3+ years of experience installing and integrating commercial audiovisual systems. Demonstrated ability to lead installation activities and mentor junior technicians. Working knowledge of audiovisual system signal flow, installation practices, and integration methodologies. Experience with rack fabrication, cable termination, equipment installation, and system commissioning. Ability to read and interpret AV system drawings, wiring diagrams, and construction documents. Familiarity with audiovisual control systems, DSP platforms, and network-based AV technologies. Experience performing system testing, troubleshooting, and quality assurance activities. Strong knowledge of low-voltage installation practices and applicable codes. Strong customer service, communication, and organizational skills. Ability to work independently and manage project priorities in the field. Proficiency with Microsoft Office and general PC-based applications. Valid driver's license with an acceptable driving record. Ability to travel locally and work flexible hours when project requirements dictate. Ability to lift, move, and transport AV equipment and installation materials as required. Compensation & Benefits At Solutionz, Inc., we believe in supporting our employees' health and wellness. Each month, we contribute a portion toward sponsored medical, dental, and vision insurance plans. Our flexible time off (FTO) policy encourages a healthy work-life balance, and our company-paid life insurance provides peace of mind for you and your family. These are a few of the benefits that make Solutionz a great place to work! Insurance Benefits Benefits eligibility, including 401(k), begin on the 1st of the month after 60 days of employment for all full-time employees and include: Medical Dental Vision Voluntary and AD&D Life Insurance Supplemental Medical Plans Short-Term Disability Long-Term Disability $50,000 Company-Paid Life Insurance Policy Employee Assistance Program (EAP) Solutionz Wellness Program supports a healthy lifestyle and offers an opportunity to reduce your monthly medical premium Retirement Plans Solutionz matches 50% of your 401k contribution up to 4% of your gross income. Employees select from these retirement saving plans: Pre-Tax 401(k) plan Roth 401(k) plan Paid Time-off Flexible Time Off (FTO) is offered to full-time employees who have completed 90 days of employment. Paid time off includes: Flexible Time Off Holidays Sick Leave Benefits are subject to change annually. At Solutionz, Inc., we deliver reliable, comprehensive, best-in-class audiovisual systems that transform how organizations communicate, collaborate, and operate. Our team of integrators, technologists, engineers, support technicians, and designers works together to deliver solutions our customers can rely on. #J-18808-Ljbffr Solutionz