Data Analyst
Temporary
Kforce has a client that is seeking a remote Data Analyst to join their team and to support AI-driven visualization and analytics for problem management. This role will focus on extracting, wrangling, and analyzing complex ServiceNow data to deliver proactive insights across incidents, changes, and ad-hoc requests. Key Responsibilities:
- Analyze and wrangle complex datasets from ServiceNow
- Build and maintain SQL queries for analytics and reporting
- Leverage GCP/BigQuery for large-scale data analysis
- Develop Grafana dashboards and visualizations
- Apply AI tools (Claude, Gemini) to generate insights and analytics
- Support AI visualization initiatives for problem management
- Partner with consultants, PMs, and stakeholders
- Shift reporting from reactive to proactive insights
- Advanced ServiceNow experience with deep understanding of data structures
- Strong SQL writing and query optimization skills
- Heavy hands-on experience with BigQuery (GCP)
- Proven Grafana dashboarding experience
- Practical experience using AI tools (Claude and/or Gemini)
- Experience with MCP
- Ability to work independently with minimal direction
- Strong written and verbal communication skills
Vacancy posted 3 days ago
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