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Shift Leader

Cinco's Cantina- Dover

Job Description

Job Description

At  Cinco's Cantina , our Shift Leaders do much more than manage a shift—they create memorable guest experiences, develop great teams, and help drive the success of our restaurants every single day.

We're looking for someone who enjoys taking ownership, solving problems, and leading by example. If you're the type of person who naturally steps up, stays calm under pressure, and genuinely enjoys helping both guests and teammates succeed, we'd love to meet you.

What You'll Do

As a Shift Leader, you'll be responsible for:

  • Leading the front-of-house team during daily operations
  • Delivering exceptional guest experiences and resolving concerns with confidence
  • Coaching, training, and motivating team members
  • Managing staffing, floor flow, and labor throughout each shift
  • Overseeing opening, closing, and shift change procedures
  • Ensuring food safety, cleanliness, and company standards are maintained
  • Handling cash management, inventory, and administrative responsibilities
  • Communicating effectively with leadership and the kitchen team
  • Supporting marketing initiatives, promotions, and our Rewards program
  • Helping create the positive, solution-focused culture Cinco's is known for
What We're Looking For

Our best Shift Leaders are:

  • Positive, dependable, and professional
  • Natural leaders who enjoy coaching others
  • Organized and able to prioritize in a fast-paced environment
  • Confident decision-makers with strong common sense
  • Excellent communicators who stay calm under pressure
  • Passionate about hospitality and creating great guest experiences

Restaurant leadership experience is preferred, but we're willing to invest in someone with the right attitude, work ethic, and leadership potential.

Requirements
  • Full-time availability (up to 45 hours per week)
  • Flexible schedule including days, evenings, weekends, and holidays
  • Ability to obtain and maintain ServSafe Manager and MTS certifications
  • Ability to stand and walk for extended periods and lift up to 50 pounds

Why Cinco's?

At Cinco's, we believe great restaurants are built by great people. We work hard, support one another, celebrate wins together, and are always looking for ways to improve. Our Shift Leaders are trusted members of our leadership team whose ideas and contributions truly matter.

If you're ready to grow your leadership skills while making a real impact on your team, your guests, and your restaurant, we'd love to hear from you.

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Vacancy posted 9 days ago
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