Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Commercial Operations Lead: Customer Success & Process

Jobtailor

Jobtailor in Boston is seeking a seasoned Customer Success/Operations professional to champion a seamless quote-to-cash experience. You will be the internal voice for customers, ensuring clear communication across internal teams and with external partners, and supporting cross-functional activities. You will lead standardization of policies, processes, tools, and systems for a Global function, partnering with marketing, finance, supply chain, and sales on contract compliance, fulfillment, and #J-18808-Ljbffr Jobtailor

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Commercial Operations Lead: Customer Success & Process in Boston, MA vacancy
  •  ...sciences engagements. You will mentor junior staff, manage timelines, and collaborate with leadership to shape project scope, data processes, and reporting with SAS, Python, and BI tools such as Tableau or Power BI. Strong communication and problem-solving are essential;... 
    Suggested

    Jobtailor

    Boston, MA
    23 hours ago
  • XRHealth is seeking a Business Operations Manager in Needham, Massachusetts. This role...  ...working cross-functionally across finance, customer success, and logistics. The ideal candidate...  ...efficiency and scale through improved processes, while providing leadership with key... 
    Suggested

    XRHealth

    Needham Heights, MA
    23 hours ago
  • $78.98k - $117k

     ...cyber ratings industry in 2011 Over 3000 customers trust Bitsight Over 750 teammates are...  ...We are building an AI-native Customer Success operating model from the ground up, and we’re...  ...repeatable prompt, QA, and feedback processes. Help operationalize core lifecycle,... 
    Suggested
    Full time
    Remote work
    Flexible hours

    Bitsight

    Boston, MA
    4 days ago
  • Bitsight is building an AI-native Customer Success operating model and seeks a hands-on builder to design scalable AI-enabled workflows across lifecycle, health, and renewal processes. You will prototype and operationalize AI-driven CS workflows, partnering with CS, RevOps... 
    Suggested

    Bitsight

    Boston, MA
    4 days ago
  • PUMA Group in the United States is seeking a strategic program manager for Americas E-Commerce. You will establish structured cadences, monitor KPIs, and coordinate with global and regional teams to ensure timely delivery of initiatives. The role requires 6+ years in consulting...
    Suggested

    PUMA Group

    Somerville, MA
    1 day ago
  • Boston Children’s Hospital is seeking a Manager, Sterile Processing to oversee the 24/7 operations, ensuring inventory controls, policy conformance, and...  ...supplies, instruments, and sterilization processes. The role leads staffing, training, and cross-department collaboration... 

    Boston Children’s Hospital

    Needham Heights, MA
    3 days ago
  • $168k - $270k

    Job TitleService Operations Leader - Advanced Imaging...  ...growth, innovation, and customer success. In this strategic...  ...medical technologies, and lead field service and...  ...systems, repair processes, technical documentation...  ...Regulatory Affairs, Commercial teams, and Supply Chain... 
    Full time
    Work at office
    Immediate start
    Work visa
    Relocation package
    3 days per week

    Philips

    Boston, MA
    4 days ago
  • $117.8k - $176.8k

     ...OpportunityThe Project Management & Commercial Lead (PMCL) drives consistent,...  ...of project delivery processes across the business center/BOU...  ...centric components of day-to-day operation of each business center or...  ...of internal and external customers.Understanding of Stantec financial... 
    Full time
    Temporary work
    Part time
    Casual work
    Local area
    Flexible hours

    Stantec

    Boston, MA
    23 hours ago
  • $100k - $200k

     ...values: Do the Right Thing, Customer Success, Employee Success, and Speed...  ...technology landscape to the Commercial Cloud with the next-generation...  ...success with intensity and lead as the services executive...  ...establishment of effective processes, influencing without authorityWorks... 
    Contract work
    Work at office
    Local area
    Remote work
    Work from home
    Home office
    3 days per week

    Veeva Systems

    Boston, MA
    3 days ago
  • AVEO is seeking a Senior Manager, Commercial Data Operations & Governance in Boston with remote consideration for an exceptional candidate. This role steward commercial data assets, govern data quality, and manage vendor operations across the oncology commercial ecosystem... 
    Remote job

    Page Mechanical Group, Inc.

    Boston, MA
    23 hours ago
  •  ...areas within Sterile Processing Department under the guidance...  ...resolve technical and operational problems. Evaluates...  ...in order to meet customer needs to assure overall...  ...safe environment. a - Successfully answers safety...  ...preferred. Must be able to lead others to attain... 
    Full time
    Work experience placement
    Shift work

    South Shore Health

    Weymouth, MA
    a month ago
  • Scsfinancial in Boston, MA is looking for a Senior Associate to manage end-to-end billing operations. This role includes collaborating with the Controller and Operations teams to enhance billing accuracy and efficiency. The ideal candidate will have a Bachelor's degree... 

    Scsfinancial

    Boston, MA
    4 days ago
  • $199k - $274k

     ...This RoleThe Pipeline Commercial Lead, Alzheimer’s Disease and...  ...for driving customer-centric decision-making...  ...area strategic planning process to advance franchise recommendations...  ...requiredDemonstrated success in cross-functional...  ...communities where we operate and the patients we... 
    Full time
    Temporary work
    Interim role
    Local area

    Biogen Idec

    Cambridge, MA
    4 days ago
  • $53k - $77k

     ...Position: Central Processing Supervisor      Schedule...  ...for the daily operations of the department and...  ...Responsible for ensuring customer and patient support through...  ...accomplishments and celebrates successes. Consistently...  .... Experience as a lead technician or... 
    Fixed term contract
    Work at office
    Flexible hours
    Shift work

    Boston Medical Center

    Boston, MA
    2 days ago
  •  ...Tufts Medicine is seeking a Supervisor, Sterile Processing - Part Time (Weekend/Nights) to oversee the Sterile Processing Department (SPD), ensure quality and infection control, and manage case fulfillment on assigned shifts. The role requires a High school diploma or... 
    Part time
    Relocation package
    Shift work
    Night shift
    Weekend work

    Tufts Medicine

    Boston, MA
    2 days ago
  •  ...Role: Manager, Sterile Processing Responsibilities: Lead sterile processing operations supporting pediatric surgical and procedural services, overseeing decontamination, assembly, sterilization, and instrument distribution to ensure compliance with industry standards such... 

    AccessHealth

    Needham Heights, MA
    23 hours ago
  •  ...is seeking a Training & Education Specialist to develop, implement, and evaluate training programs for Sterile Processing and Endoscopy staff. You will lead needs assessments, coordinate competency records, and provide education for instrument care and perioperative teams... 

    Boston Children's Hospital

    Boston, MA
    1 day ago
  •  ...Beth Israel Deaconess Medical Center in Boston, MA is seeking a Supervisor for Sterile Processing to oversee CPD operations and enforce policies in accordance with professional standards. The role directs daily work, develops and maintains policies for recycling, sterilization... 

    Beth Israel Lahey Health, Inc.

    Boston, MA
    1 day ago
  • $99k - $232k

     ...OpportunityAs a SAP Business Process & IT Controls Manager,...  ...clients optimize operational efficiency. You will...  ...As a Manager, you will lead teams and manage...  ...for confirming project success and maintaining standards...  ...sensitive company or customer information, handling... 
    Full time
    H1b

    PwC

    Boston, MA
    23 hours ago
  • $100k - $150k

     ...Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're...  ..., and communities.The RoleThe Quality Operations Program Manager role ensures the...  ...compliance, and management of Veeva’s processes within the Quality Management System (... 
    Work at office
    Local area
    Remote work
    Work from home
    3 days per week

    Veeva Systems

    Boston, MA
    19 hours ago
  • $80k - $200k

     ...: Do the Right Thing, Customer Success, Employee Success, and...  ...Managers to join our Commercial Services team. In this role, you will lead the implementation and...  ...value realization and process optimizationMonitor project...  ...or managing IT operations in a consultancy or enterprise... 
    Permanent employment
    Full time
    H1b
    Work at office
    Local area
    Remote work
    Work from home
    3 days per week

    Veeva Systems

    Boston, MA
    2 days ago
  • $212k - $333.19k

     ...understand that my employment application process with Takeda will commence and...  ..., Pharmacovigilance Process Lead in our Cambridge, MA office.At Takeda...  ...Assurance, Global Development Operations, Clinical Science, Medical Affairs, Commercial, Local Operating Companies, DD&T)... 
    Minimum wage
    Temporary work
    Work at office
    Local area
    Remote work

    Takeda

    Cambridge, MA
    2 days ago
  • $125.3k - $163.8k

     ...Within GRS North America (NA) Operations, we focus on delivering...  ...key strategic initiatives. Our Process & Change Enablement team exists...  ...Process & Change Manager will lead and support operational transformation...  ...impact for our business, our customers, and the communities we serve... 
    Work experience placement
    Local area
    Flexible hours

    Liberty Mutual

    Boston, MA
    23 hours ago
  • Accenture helps the world’s leading enterprises reinvent by building...  ...assets and platforms, deep process and industry expertise, and leading...  ...can change the way it operates. You're comfortable working with...  ...with our culture of shared success and commitment to creating 36... 
    Full time
    Work experience placement
    Live in
    Work at office
    Local area

    Accenture

    Boston, MA
    4 days ago
  • Sterile Processing Tech Specialty Manager Job Type: Travel Profession: Sterile Processing Tech Specialty: Manager Shift: Day / Night Rotate Start Date: 08/31/2026 End Date: 11/30/2026 Duration: 13 Week(s) State: MA Staff DNA
    Night shift
    Rotating shift

    Staff DNA

    Boston, MA
    7 hours ago
  • $77.55k - $133.1k

     ...where humans with agents drive customer success together. Here, ambition...  ...your career at the company leading workforce transformation in...  ...ongoing basis.By applying to the Commercial Account Executive posting,...  ...application or the recruiting process, please submit a request via... 
    Full time
    Contract work
    Work at office
    Remote work
    Flexible hours

    Salesforce

    Boston, MA
    23 hours ago
  • $77.55k - $189.35k

     ...where humans with agents drive customer success together. Here, ambition...  ...your career at the company leading workforce transformation in...  ...ExperienceNote: By applying to the Commercial Account Executive posting,...  ...or the recruiting process, please submit a request via... 
    Full time
    Work experience placement
    Remote work

    Salesforce

    Boston, MA
    2 days ago
  • $77.55k - $164.85k

     ...where humans with agents drive customer success together. Here, ambition...  ...your career at the company leading workforce transformation in...  ...The ExperienceOur up-market Commercial team works with exciting, growing...  ...or the recruiting process, please submit a request via... 
    Full time
    Work experience placement
    Work at office
    Remote work
    Flexible hours

    Salesforce

    Boston, MA
    2 days ago
  • $77.55k - $189.35k

     ...where humans with agents drive customer success together. Here, ambition...  ...your career at the company leading workforce transformation in...  ...ExperienceNote: By applying to the Commercial Account Executive posting,...  ...or the recruiting process, please submit a request via... 
    Full time
    Work experience placement
    Work at office
    Remote work
    Flexible hours

    Salesforce

    Boston, MA
    2 days ago
  • $100k - $200k

     ...for our North America Commercial Services team. This...  ...responsible for driving the success of our Vault CRM...  ...teams and ensuring customer success, you will be...  ...hiring, and managing key operational processes. Own and ensure the...  ...strategic smaller accounts. Lead and optimize the... 
    Work experience placement
    Local area
    Flexible hours

    Veeva

    Boston, MA
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Commercial Operations Lead: Customer Success & Process. Be the first to apply!