Director of Facilities Operations

Job Description

Job Description

JOB TITLE: Director of Facilities Operations

SUMMARY:

The Director of Facilities Operations provides strategic leadership, operational oversight, and tactical management for all Elmcor physical properties, community spaces, and housing developments. This role ensures that all facilities are safe, compliant, structurally sound, and optimized to support Elmcor’s vital community and residential programming. The Director will manage facility budgets, oversee maintenance supervisors and custodial teams, oversee maintenance vendors, spearhead capital improvement projects, and ensure strict adherence to local, state, and federal regulatory standards.

REPORTING RELATIONSHIP:

Reporting to Vice President of Operations & Housing Development

SCHEDULE:

Monday - Friday 10AM - 6PM

LOCATION:

Corona, NY

POSITION TYPE:

FullTime, Exempt

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Provide strategic leadership and oversight of all Elmcor facilities, ensuring efficient operations, preventative maintenance, asset preservation, and effective work order management across community, office, and residential properties.

• Supervise, mentor, and evaluate maintenance and custodial staff while fostering a culture of accountability, safety, responsiveness, and high-quality service delivery.

• Lead capital improvement projects, space planning initiatives, and facility renovations, managing project timelines, budgets, contractor performance, and quality standards from planning through completion.

• Ensure compliance with all applicable building, housing, fire, OSHA, and funding-source regulations by coordinating inspections, resolving violations, and maintaining emergency preparedness protocols.

• Develop and manage departmental operating, maintenance, and capital budgets while overseeing procurement processes to maximize cost efficiency and resource stewardship.

• Manage vendor relationships, contracts, and service agreements, including RFPs, bid evaluations, performance monitoring, compliance tracking, and coordination of maintenance and repair services across all agency properties.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience: Minimum of 5–7 years of progressive experience in facilities management, property operations, or construction management, preferably within a multi-service non-profit organization or affordable housing network.

• Education: Bachelor’s degree in Business Administration, Engineering, Facilities Management, or a related field preferred (equivalent hands-on management experience will be considered and Certification in Facilities Management).

• Technical Knowledge: Deep understanding of commercial and residential building systems (HVAC, electrical, plumbing, fire suppression, and building automation systems).

• Regulatory Familiarity: Strong working knowledge of local building codes, HPD, HUD, OSHA standards, and environmental health regulations.

• Skills: Exceptional project management, budget oversight, contract negotiation, and interpersonal communication skills. Proven track record of leading diverse, hands-on teams.

OTHER SKILLS/ABILITIES:

• Demonstrates flexibility and adaptability by responding effectively to changing priorities, schedules, and additional responsibilities while exercising sound judgment in escalating issues when appropriate.

• Maintains strong organizational and time-management skills, prioritizing tasks, meeting deadlines, achieving productivity goals, and ensuring compliance with agency policies and audit requirements.

• Exhibits professionalism through reliable attendance, punctuality, continuous skill development, and openness to feedback from supervisors and colleagues.

• Promotes a safe, confidential, and compliant work environment by identifying potential hazards, exercising good judgment regarding safety and liability, and safeguarding sensitive information.

• Fosters positive working relationships through respectful communication, solution-focused problem-solving, and effective collaboration with diverse colleagues, participants, and community partners.

BENEFITS:

20 Vacation Days Anually

12 Sick Days (3 per quarter)

Floating Holiday 1 annually

401K retirement plan with 3% match after 90 days of employment

Medical Benefits after 30 days of employment with Cigna

Dental/Vision eligible after 90 days of employment

Access to Gym/Weight Room

Access to Boxing Ring

Short Term Disability

Life, Accidental Insurance available through Aflac

Transit Check for commuting expenses

Legal Shield for legal services

Public Service Loan Forgiveness (PSLF) participant

Are you passionate about making a meaningful impact in your community?