Senior Systems Group Manager - VPN Technologies

Vice President Manager of Enhanced Authentication Services

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One.

We are seeking a highly experienced and strategic technology leader to serve as Vice President Manager of Enhanced Authentication Services. This role is responsible for the ownership, delivery, and continuous improvement of enterprise authentication platforms, ensuring secure, reliable, and scalable access across the organization.

The successful candidate will combine deep expertise in identity, authentication, and network security technologies with proven leadership in IT operations, automation, and cost optimization.

Key Responsibilities

Product Ownership & Strategy

• Serve as the primary business and technology owner for enterprise authentication services.
• Define and execute product roadmaps that align with security strategy, regulatory requirements, and business objectives.
• Ensure the delivery of highly available, resilient, and scalable authentication platforms.

Platform Leadership

• Zero Trust Network Access (ZTNA) solutions
• Enterprise VPN platforms
• Federated identity and SSO systems
• Multi-factor authentication (MFA) platforms
• Customer authentication solutions
• Network access control (NAC) and policy enforcement systems

Operational Excellence

• Drive improvements in reliability, performance, and service availability.
• Implement automation strategies to reduce operational overhead and improve efficiency.
• Lead incident reduction initiatives and ensure proactive problem management.
• Establish and maintain SLAs, KPIs, and operational metrics.

Financial & Resource Management

• Manage staffing models and optimize resource allocation through automation and efficiency improvements.
• Drive cost reduction initiatives while maintaining service quality and compliance.
• Oversee budget planning, forecasting, and vendor management.

Security, Risk & Compliance

• Ensure adherence to enterprise security standards and regulatory requirements (e.g., PCI compliance).
• Partner with risk, audit, and compliance teams to address findings and strengthen controls.
• Maintain strong governance over identity and access management practices.

Leadership & Team Development

• Lead, mentor, and develop high-performing technical teams.
• Foster a culture of accountability, innovation, and continuous improvement.
• Build strong cross-functional relationships across infrastructure, security, and application teams.

Basic Qualifications

• Bachelor's degree or equivalent work experience
• At least 8 years experience with management approaches, tools, and techniques for gaining the cooperation and support of others.
• At least 5 years experience with utilizing, configuring, and installing software for connecting distributed -software and services across heterogeneous platforms.
• At least 10 years experience within a total Information Technology (IT) environment.

Preferred Qualifications

• Experience in large, regulated enterprise environments (financial services preferred).
• Knowledge of audit frameworks and regulatory compliance (e.g., PCI DSS).
• Certifications such as CISSP, CCNE, or related security/network credentials are a plus.

• Expertise in authentication technologies such as:

  • MFA, SSO, federated identity
  • VPN and Zero Trust architectures
  • Network security and access control systems

• Strong background in:

  • IT operations and service delivery
  • Automation and process optimization
  • Vendor and product management

• Demonstrated success in:

  • Driving cost savings and operational efficiencies
  • Improving system availability and reducing incident volumes

Key Competencies

• Strategic thinking and product ownership
• Strong leadership and team-building capabilities
• Advanced problem-solving and analytical skills
• Communication and stakeholder management
• Financial and operational acumen

Performance Expectations

• Deliver measurable improvements in uptime, reliability, and customer experience
• Reduce operational cost through automation and process refinement
• Maintain industry-leading authentication security posture
• Successfully lead transformation initiatives across authentication services

This position is not eligible for visa sponsorship.

Location expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement