Barista Supervisor

Service and Standards: Knowledge of all menus: bar, food, bakery Is able to work all FOH stations Maintains the highest quality, consistent product standards Cultivates a professional, friendly and efficient work environment Greets all customers with fast, friendly, personalized service and develops a rapport with our guests by learning their names, favorite drinks and food items Ensures that the company's brand is properly reflected by keeping a well-maintained, clean, organized and stocked coffee bar Prepares and serves coffee and tea beverages that adhere to our company’s quality standards. You must ensure that all baristas are consistently reflecting the company’s recipes and presentation standards Makes sure barista's aprons and uniforms are clean and presentable Training Staff and Guests: Continuously keep baristas informed of any events, changes, areas that need improvement, and areas of excellence Manages and assists in the training and development of new barista hires Keeps all FOH staff informed of drink LTO drink specials, and any pertinent bar-related changes Makes sure the store baristas are prepared for LTO drink special releases Maintains coffee knowledge on current offerings. Confidently and accurately communicates product info to customers Make sure smallware inventory is completed and communicates shortage to GM Weekly Ordering and Projects: Places beverage orders with vendors every week Keeps track of sales and inventory pars, and adjusts accordingly Ensures all projects and responsibilities are completed in a timely, efficient manner Equipment and Service: Keeps equipment operating by following operating procedures, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs Maintains inventory of nitrogen gas tanks Store Image: Improves bar quality by studying, evaluating and redesigning processes. Implements relevant changes with help of Coffee Director Offers suggestions for improving, and maintaining the appearance of the store and coffee bar Ensures adherence to all health and safety requirements Continues to learn and educate themselves in beverage related aspects Although not required, it is highly encouraged to attend coffee events outside work. An interest in competing at industry events on behalf of Goddess is desirable Proactive approach to problem-solving and staff management Required Skills and Education: At least 2 years of experience in specialty coffee and the coffee industry Excellent verbal and written skills Flexible schedule Able to teach latte art Able to keep a calm, mature, professional demeanor when needed Well-organized and detail-oriented, and demonstrates a desire to learn Be a model barista in bar skills, customer service and enthusiasm with the ability to lead, communicate and train team members Must be able to adapt to new procedures with ease, and confidently inform staff of changes Valid Food Handlers Certification Must have worked with manual espresso machines. This position is paid hourly and includes tips. #J-18808-Ljbffr Goddess-and-the-Bake