Systems Engineer
InstantServe LLC
Junior IT Support Specialist
The Junior IT Support Specialist provides day-to-day user support and frontline technical assistance for Transportation Council staff. This role focuses on desktop application support, help desk services, basic network administration, and onsite operational support, ensuring minimal disruption to staff during core business hours. Key Responsibilities:
- Help Desk & User Support
- Serve as Tier 1–2 support for approximately 17 users with an average of ~60 assistance requests per month.
- Diagnose and resolve desktop, laptop, peripheral, and application issues.
- Provide remote and on-site support.
- Escalate complex issues to the Senior Systems Engineer as appropriate.
- Desktop & Application Support
- Install, configure, and support Windows 11 desktops, laptops, tablets, printers, and peripherals.
- Support Microsoft Office 365 applications, Outlook, and collaboration tools.
- Assist with specialized software support (e.g., ESRI ArcPro/ArcMap, PTV Visum, Cubic Synchro).
- Support mobile devices and basic mobile device management functions.
- Asset Management
- Perform user onboarding and offboarding, including account setup, access provisioning, and equipment configuration.
- Maintain and update IT asset inventories and documentation.
- Assist with device provisioning and refresh activities.
- Basic Network & Systems Support
- Assist with basic network troubleshooting (connectivity, VPN access, printers).
- Perform routine checks, updates, and patching as directed.
- Support VoIP and digital phone systems (handsets, softphones, basic configuration).
- On-Site Support
- Participate in onsite support activities (minimum weekly presence as scheduled).
- Provide hands-on assistance to minimize staff downtime.
Qualifications & Experience
- 2–4 years of IT support experience in a professional or government environment.
- Strong Windows desktop and Microsoft 365 support experience.
- Familiarity with basic networking concepts, VPNs, and endpoint security.
- Customer-service oriented with strong communication skills.
- Entry-level certifications (CompTIA A+, Network+, or equivalent) preferred.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Systems Engineer in Albany, NY vacancy
- ...Position Description & Qualifications Are you a Systems Engineer looking for a place where you can make an impact every day? Serco is the place for you! Join our Defense team supporting our CNIC program in this exciting role based out of Naples, Italy. CNIC...SuggestedFull timeContract workPart timeFor contractorsLocal areaFlexible hours
Serco
Albany, NY4 days ago $54.4k - $57.99k
...traditional call center responsibilities, requiring strong analytical skills, attention to detail, and the ability to work across multiple systems and processes. Maintains end-to-end responsibility for customer’s support needs providing timely, reliable, and courteous...SuggestedContract workWork at officeASM Research, An Accenture Federal Services Company
Albany, NY5 days ago$95.04k - $142.5k
...Sr. Systems Engineer - Fuel Cell Systems Status: Exempt (salaried) Department: Systems Engineering Position Summary The Sr. Systems Engineer is responsible for system and subsystem level design of fuel cell systems. This role will be responsible for...SuggestedWork at officeLocal areaPlug Power
Albany, NY3 days ago- Company Overview Versigent designs and delivers the systems that move power through modern technology. From vehicles to robotics to energy... ...and harness complexity. Work with ECAD and Design Release Engineers to confirm component placement, harness routing and content accuracy...SuggestedWork at officeLocal areaVisa sponsorshipRelocation package
- CommVault Systems Engineer (Data Protection / Backup) Employment Type: Full-Time, Experienced Department: Technology Support CGS is seeking an experienced CommVault Data Protection Engineer with extensive knowledge and experience in designing, developing, configuring...SuggestedFull timeFlexible hours
$95.5k - $149.2k
...efficient operation of the largest, safest, and most complex aviation system in the world. We are seeking smart, passionate, and motivated... ...of aviation technology. Description Noblis is seeking Engineers to support the Federal Aviation Administration (FAA) Air Traffic...Permanent employmentFull timeContract workTemporary workPart timeWork experience placementWork at officeLocal areaRemote work$114.39k - $240.35k
Responsibilities Engage in systems engineering tasks involving design, development, testing, installation, implementation, integration, and transition of systems and components. Assist the FAA in transitioning from current ATC capabilities to enhanced ATC techniques and...Full timeContract workPart timeLocal areaRemote work$50k
The Systems Engineer I is responsible for handling service requests and incidents escalated from Tier 1 Support, covering printers, workstations, servers, and vendor hardware. Responsibilities IT support for customers using Microsoft operating systems and applications....Full timeImmediate startRemote work$120k - $132k
Aveva PI Lead Engineer, Amgen ATO California, remote role with occasional site visits Cognizant Company is a world leader in delivering... ...in Automation, MES & Digital, we deliver stable manufacturing systems that are optimized to improve operational efficiencies, whilst...Temporary workWork experience placementRemote work$125k - $191.7k
...Job Description Hybrid: This role is categorized as hybrid/Remote Role: As a Senior Software Systems Engineer on the Software Validation team within the AV organization, you will play a critical role in leading the strategy and execution of validation efforts...Local areaRemote workWork from homeFlexible hoursGeneral Motors
Albany, NY3 days ago$70 - $75 per hour
...Lead System Engineer Req number: R8001 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence...Hourly payFull timeContract workApprenticeshipWork at officeLocal areaRemote workWorldwideCAI
Albany, NY3 days ago$80k - $150k
Job Description Headquartered in the United States, TP-Link Systems Inc. is a global leader in reliable networking devices and smart home... ...TP-Link’s growth across the U.S. As a Senior Systems Engineer, you’ll serve as the trusted technical advisor, partnering closely...Work at office- Noblis is looking for an experienced Engineer to join their team in Albany, NY. The successful candidate will work closely with the FAA... ...using their legacy IDS expertise to enhance air traffic control systems. The position allows for remote work but requires some travel....Remote job
$64.62k - $240.35k
Noblis is seeking a systems engineer in Albany, NY, to engage in systems design, development, and integration tasks. The ideal candidate will have extensive experience in federal requirements development and a strong background in engineering. This role offers competitive...- ...Job Title: Senior Network & Infrastructure Systems Engineer Role Overview We are seeking an ownership-driven Senior Network & Infrastructure Systems Engineer to design, secure, and manage our enterprise communications and data backbone. In this senior role, you...Temporary work
AllSTEM Connections
Albany, NY4 days ago - A leading global technology firm is seeking a Level 3 Technician for 1st shift support to handle client hardware, applications, and network services. Strong troubleshooting and technical skills are essential. The role involves managing ticket queues, supporting server and...Day shift
- PLUG POWER INC is seeking a Product Service and Sustaining Engineer in Albany, NY. This role involves driving design improvements for hydrogen... ...in engineering and a background in electrical and mechanical systems, alongside strong problem-solving capabilities. The position...
- Aptiv is looking for an Electrical Engineer in Troy, NY to design and develop automotive electrical systems. The role requires a Bachelor's Degree in Electrical Engineering and at least 2 years of experience in automotive wiring. Responsibilities include wire spec selection...Relocation package
- ...troubleshooting, and collaboration across teams to enhance LG's automotive offerings. Ideal candidates will have a Bachelor's Degree in Engineering along with over five years of experience. Responsibilities include managing multiple technical projects and strengthening...
$130k - $150k
Vitrek Corporation is seeking a Lead Mixed Signal Systems Engineer in Albany, NY, to design and develop sophisticated mixed signal systems for precision instrumentation. This full-time position offers a compensation range of $130,000-$150,000 and a comprehensive benefits...Full time- ...identify software defects in electrified and internal combustion engine (ICE) powertrains, ensuring the delivery of robust, high-... ...vehicle environments and Hardware-in-the-Loop (HIL) simulation systems. The engineer will execute DVP&R test procedures, perform initial...Full timeImmediate start
Stellantis
Albany, NY5 days ago $80k - $150k
TP-Link is seeking a Senior Systems Engineer located in Albany, NY. In this role, you will be a trusted technical advisor, collaborating with Regional Sales Managers to design solutions and shape strategies within various key sectors including Retail and Enterprise. The...$124k - $155k
...hardware, IP solutions, wireless communications, electronic locking systems and mobile applications, fire extinguishers, carbon monoxide... ...have a great opportunity for you as an enterprise Field Sales Engineer with LenelS2. We are seeking a motivated, analytical, self-...Temporary workWork experience placementFlexible hours$69.3k - $96k
Rensselaer Polytechnic Institute in Troy, NY is seeking a Senior Lecturer in the Industrial and Systems Engineering Department. This role involves preparing and delivering various courses, advising students, and conducting research. The potential candidate will spend most...- CMA is seeking a skilled and motivated Systems Administrator / Cloud Engineer to join the Technology team. This mid-level role focuses on administering on-premises infrastructure while optimizing cloud-based solutions across AWS and GCP. The ideal candidate has 3-5 years...
- ...Location: Bethlehem, PA, US, 18017 Innovative Control Systems® (ICS), A subsidiary of Dover Fueling Solutions (DFS), A Dover Company... ...dovercorporation.com. Job Summary The Sr. Manager of Systems Engineering is responsible for fulfilling the company’s overall roadmap as...Temporary workWork experience placementFlexible hours
Dover Corporation
South Bethlehem, NY3 days ago - CMA is seeking a skilled and motivated Systems Administrator / Cloud Engineer to join the Technology team. This mid-level role is responsible for administering and maintaining on-premises infrastructure while designing, deploying, and optimizing cloud-based solutions across...
$50k
NetSource One is seeking a Systems Engineer I to handle service requests and incidents. This role provides IT support for customers using Microsoft operating systems, with responsibilities including patch management, virus detection, and workstation troubleshooting. The...Remote work$100k - $110k
...Sr. Reliability Engineer Location US-NY-Albany Job ID 7678 # Positions 1 Category Asset Management... ...optimizing asset lifecycle performance, and strengthening the systems that keep operations running efficiently. This is your...Contract workWork at officeFlexible hoursCHA Consulting, Inc.
Albany, NY5 days ago- ...Reliability Engineer Position Summary: As Reliability Engineer, you will support a project for a pharmaceutical client in Rensselaer... ...Functions and Responsibilities: Develop equipment system and location hierarchy Perform criticality analysis and determine...Work at officeLocal areaImmediate startRemote workFlexible hours
Life Cycle Engineering
Rensselaer, NY4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Systems Engineer. Be the first to apply!
Related searches
- systems engineer Albany, NY
- advanced systems engineer Albany, NY
- senior linux systems engineer Albany, NY
- operating system engineer Albany, NY
- software system engineer Albany, NY
- senior staff systems engineer Albany, NY
- application system engineer Albany, NY
- system performance engineer Albany, NY
- senior windows systems engineer Albany, NY
- sr systems engineer Albany, NY