Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Project Specialist

Wurth Industry US

POSITION SUMMARY The customer project specialist is responsible for driving new customer implementations & existing customer projects through the sales cycle within agreed-upon timelines. Acting as the primary point of contact for assigned project opportunities, consisting of new customer implementations & existing customer projects. This role is responsible for ensuring seamless execution through all phases of the sales cycle, from project intake, pricing strategy, and pre/post-implementation support. This role ensures seamless coordination between internal departments and external customer stakeholders resulting in profitable sales growth. Key responsibilities include: Utilizing analytical decision-making to establish appropriate pricing strategies. Collaborating with internal teams to evaluate customer requirements and identify suitable solutions. Providing consistent updates and feedback on project timelines/milestones both internally and externally. Facilitating clear and proactive communication regarding project opportunities and progress. Meets or exceeds execution KPI's and adheres to all department processes This role demands strong organizational skills, strategic thinking, industry knowledge, technical product knowledge, and the ability to manage multiple projects simultaneously while maintaining a customer-centric approach. ESSENTIAL DUTIES AND RESPONSIBILITIES Project Analysis & Proposal Development Analyze and intake customer product master-data to determine appropriate resource allocation and opportunity validity. Develop and complete project proposals, including price offers that align with customer needs and corporate profit objectives. Pricing Strategy & Compliance Assess proposed pricing levels and recommend adjustments to ensure compliance with corporate pricing strategies and profitability goals. Communication & Coordination Serve as the customer's central point of contact for project-related communications. Drive consistent and transparent communication across internal departments and stakeholders to ensure project alignment and timely execution. Reporting & Feedback Provide detailed feedback to stakeholders on project status, timelines, and key milestones. Monitor project progress and proactively address potential delays or issues. Quality & Sourcing Collaboration Collaborate with internal partners to ascertain quality requirements and sourcing strategies that meet customer expectations and operational capabilities while also meeting company profit goals. Process Improvement Identify opportunities to enhance productivity and efficiency across the operational organization. Implement best practices and continuous improvement initiatives to streamline project workflows. General Duties Perform other related duties as assigned to support departmental and organizational goals. EDUCATION, QUALIFICATIONS, SKILLS & ABILITIES A bachelor's degree in related field Minimum of 5-10 years of related experience or combination of education and experience. SAP/P21 skills are advantageous Must be able to read and analyze customer purchase orders, drawings and vendor-supplied reference material Able to read and interpret documents such as training instructions, shipping tickets, procedure manuals, etc. Able to work with mathematical concepts such as graphs, statistics, percentages, and ratios. Ability to establish credibility, respect and trust from staff and external business partners. Strong Excel and PowerPoint skills. Working knowledge of other Microsoft Suite products. Excellent problem-solving abilities; able to gather virtual, temporary teams to solve time-critical issues, with positive outcomes for the customers as well as for the company. Ability to lead, instruct and direct, both cross-functionally (peers in other departments) and within the organization, across multiple geographies. Strategic thinker; uses creative and innovative problem solving in many types of diverse situations. Advanced Microsoft Excel skills Manage multiple projects with varying deadlines Analytical and problem-solving skills Strong judgement and decision-making skills Maintain valid driver's license, clean driving record, and travel. Travel as needed (10-15% estimate) The Wurth Difference: Proactive supply chain solutions customized to your business, your industry Industrial products and services delivered with prompt, personal attention Inventory management solutions that keep your production line moving smoothly Complete program support from initial design, to implementation, training, to ongoing analysis Why Wurth: Maternity/Paternal leave after 1 year of service Tuition Reimbursement eligible after 1 year of service Health benefits and programs - medical, vision, dental, life insurance and more Additional benefits 401(k), short term disability, long term disability Paid Time Off, accrued per pay period, additional day earned per year of service 10 paid holidays EEOC STATEMENT: The Wurth Industry North America group of companies are Equal Opportunity Employers and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Wurth will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws. #LI-SJ1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Project Specialist in Bondurant, IA vacancy
  • $69k

     ...to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera... 
    Suggested
    Remote work
    Work from home
    Flexible hours

    HMG Careers

    Altoona, IA
    1 day ago
  • $14 - $18 per hour

     ...Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting... 
    Suggested
    Hourly pay
    Full time
    Part time
    Shift work
    Night shift
    Weekend work

    Walgreens

    Altoona, IA
    4 days ago
  •  ...Description: Midwest Family Mutual is a Property/Casualty Insurance Company looking for an experienced, customer focused individual to join our Agent Service Center team! This position is responsible for accurate and timely data entry/application processing, while... 
    Suggested
    Full time
    Work at office
    Remote work
    Work from home
    Home office
    Monday to Friday

    Midwest Family Mutual Insurance Company

    Bondurant, IA
    2 days ago
  • Hy-Vee - - Responsibilities: Provide prompt, efficient customer service; Rotate, face, and replenish merchandise; Assist customers and locate products; Operate registers and handle payments where applicable; Maintain cleanliness and displays throughout the store
    Suggested

    Hy-Vee

    Altoona, IA
    4 days ago
  •  ...Provides prompt, efficient and friendly customer service. Rotates, faces, and replenishes merchandise. Reviews department status and store displays for cleanliness, product quality and quantity. Core Competencies. Partnerships. Growth mindset. Result Merchandise Clerk... 
    Suggested

    Hy-Vee Supermarket

    Altoona, IA
    1 day ago
  •  ...Dollar Tree in Altoona, IA is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions, keep the store stocked, and ensure a safe, friendly environment. This part-time role requires physical stamina for... 
    Part time

    Dollar Tree Stores

    Altoona, IA
    1 day ago
  •  ...responsible for assisting the sales department in achieving revenue and customer satisfaction goals by efficiently and effectively coordinating...  ...dealing with internal and external customers Special projects as assigned by the Director of Sales & Marketing... 
    Work at office
    Worldwide

    The Abbey Resort

    Des Moines, IA
    4 days ago
  •  ...Traffic and Continuity. The role is designed to provide an optimal customer experience and drive sales by providing customer support and...  ...Ability to multitask, manage and follow through on multiple projects, prioritize duties, and handle a high-volume workload in a collaborative... 
    Full time
    Temporary work
    Part time
    Work at office
    Local area

    TEGNA

    Des Moines, IA
    4 days ago
  •  ...an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates... 
    Live in
    Work at office
    Local area
    Flexible hours

    Lennar

    Des Moines, IA
    2 days ago
  •  ...A national pet supply retailer is seeking a passionate Store Team Member in Altoona, Iowa. You will engage with customers while providing exceptional service and care for pets. Responsibilities include aiding customers with product selection, stocking shelves, and ensuring... 
    Flexible hours

    Pet Supplies Plus

    Altoona, IA
    2 days ago
  • $18 per hour

     ...refrigerated home-delivered meals in the healthcare market, is looking for upbeat, people-first individuals to join our team as Bilingual Customer Service Representatives. In this role, you’ll be one of the first friendly voices our Spanish-speaking customers connect with as... 
    Weekly pay
    Full time
    Casual work
    Monday to Friday

    Mom's Meals

    Altoona, IA
    4 days ago
  • $16 - $35 per hour

     ...Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying... 
    Hourly pay
    Full time
    Local area
    Shift work
    Night shift

    Hilton

    Altoona, IA
    2 days ago
  • $16 - $25 per hour

     ...Overview The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining... 
    Hourly pay
    Temporary work
    Flexible hours
    Weekend work
    Afternoon shift

    Bosselman Pump & Pantry

    Altoona, IA
    4 days ago
  • Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards. Build lasting client relationships through personalized styling, product expertise, and fashion advice. Drive sales through cross-selling, upselling, a Sales Associate, Sales...

    Tapestry

    Altoona, IA
    4 days ago
  •  ...participate in the day-to-day operations of the store during peak sales days, with a primary focus on sales, store maintenance, and customer service activities. The ideal candidate must prioritize customer satisfaction and be available to work during peak seasonal sales... 
    Temporary work
    Seasonal work
    Local area
    Flexible hours
    Night shift

    GameStop

    Altoona, IA
    3 days ago
  • Milton Hershey School, a cost-free pre-K through 12th grade residential school, is seeking a Youth Development Specialist in the Education, Training & E-Learning department. This role supports students’ academic, social, and emotional growth through mentoring, small-group... 
    Full time

    Confidential

    Des Moines, IA
    7 hours ago
  •  ...Job Description Job Description PURPOSE The BIM-VDC Project Specialist plays a vital role in supporting project execution through the use of advanced BIM and VDC technologies. This position is responsible for coordinating models, ensuring data accuracy, and optimizing... 

    Baker Group

    Ankeny, IA
    9 days ago
  • $20.75 - $24.95 per hour

     ...the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one...  ...as needed to prevent delays, and assists with administrative projects or special tasks as assigned. Minimum Qualifications Must be... 
    Hourly pay
    Work at office
    Local area

    Saia

    Des Moines, IA
    2 days ago
  •  ...We are looking for enthusiastic individuals to provide exceptional customer service, manage sales transactions, and maintain a welcoming store environment. Join a dynamic team where your organizational skills and friendly interactions will make a difference every day.... 

    Dollar Tree

    Altoona, IA
    3 days ago
  •  ...various positions on the spot! Apply prior to arrival to expedite the process at careers.basspro.com Position Summary The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a... 
    Extra income
    Part time
    Seasonal work
    Local area
    Shift work

    Bass Pro Shops

    Altoona, IA
    1 day ago
  •  ...Hytek Finishes Co. is seeking a Customer Experience Specialist based in Kent, WA to join their Customer Operations & Support team. The role involves providing order updates, collaborating with teams, and managing jobs in ERP systems. The ideal candidate will have excellent... 
    Full time

    Hytek Finishes Co.

    Des Moines, IA
    18 hours ago
  • $21 - $29 per hour

     .... Develops, communicates and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers and other business partners, analyzing and applying information from multiple sources, monitoring progress and results and identifying... 
    Hourly pay
    Minimum wage
    Full time
    Temporary work
    Part time
    Work at office

    Sam's Club

    Des Moines, IA
    18 hours ago
  • $790 per week

     ...Searching for a customer service job? Before you apply — this pays you to share your opinion, not answer phones. No customer service experience needed. Focus Group Panel is real market research — actual companies paying for honest feedback on their products and services... 
    Full time
    Part time
    Remote work

    Focus Group Panel

    Altoona, IA
    4 days ago
  •  ...Job Title: Customer Service Representative Employer: Lowe’s Job Description: As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing... 

    Lowe's

    Johnston, IA
    1 day ago
  •  ...Acro Service Corp is hiring a Customer Support Representative II for a 9-month onsite contract in Johnston, IA. The role requires excellent communication and customer service skills, with an emphasis on supporting agricultural customers. You will assist with troubleshooting... 
    Contract work
    Flexible hours
    Weekday work

    Acro

    Johnston, IA
    5 days ago
  •  ...Overview We are seeking a dedicated and enthusiastic individual to join our customer service team. In this role, you will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience. Key Responsibilities... 

    GrabJobs

    Des Moines, IA
    4 days ago
  •  ...Ross Stores, Inc. in Des Moines, Iowa, is hiring for a Store Security Specialist. In this role, you will maintain safety and security for associates and customers while providing excellent customer service. Candidates should have a high school diploma with preferred retail... 

    Ross Stores, Inc.

    Des Moines, IA
    2 days ago
  •  ...Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will...  ...to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively #J-18808-Ljbffr... 

    R Rogers LLC

    Des Moines, IA
    4 days ago
  •  ...Wellmark Blue Cross Blue Shield in Des Moines, IA seeks a Logistics Specialist to manage mail, packages, inbound/outbound shipments, and inventory in the Logistics Assistance Center. You will operate Quadient DS1200s and postal software, ensuring timely processing per... 
    Casual work
    Work at office
    Remote work

    Wellmark

    Des Moines, IA
    3 days ago
  •  ...Job Description As a Customer Advocacy Specialist at Wellmark, you will be the trusted voice for our members. In this role, you’ll advocate on behalf of customers by coordinating, researching, and resolving complaints, live escalations, and service experience or disruption... 
    Permanent employment
    H1b

    Wellmark

    Des Moines, IA
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Project Specialist. Be the first to apply!