Scheduling Director

Job Description

Job Description

Job Title: Scheduling Director 

Classification : Exempt 

Department : Strategic Development 

Revision Date : February 24, 2026 

 

Reporting Relationships 

Reports to: Vice President of Strategic Development 

Positions Supervised : Scheduling Manager & Scheduling Supervisor 

 

Summary 

The primary role of the Scheduling Director is to provide strategic leadership and oversight of all scheduling operations at KIM. This role ensures that scheduling systems, processes, and teams operate efficiently and align with organizational goals. The Scheduling Director oversees planning, implementation, and continuous improvement of scheduling practices while ensuring high-quality communication and service to clients, employees, and organizational partners.

 

Essential Duties and Responsibilities 

• Provide strategic direction and oversight for company-wide scheduling operations. 

• Lead, mentor, and supervise Scheduling Manager, Scheduling Supervisor, and Float Staff. 

• Design, implement, and refine scheduling systems, workflows, and policies to support consistency, responsiveness, and operational efficiency. 

• Ensure compliance with EEO, ADA, FMLA, OSHA, HIPAA, and other regulatory standards as they relate to scheduling. 

• Oversee auditing processes for timesheet accuracy, schedule templates, and documentation integrity. 

• Provide strategic leadership in labor‑cost management by optimizing schedules, minimizing overtime exposure, and ensuring staffing allocations align with organizational budget targets. 

• Use data‑driven decision‑making to identify inefficiencies in workforce deployment, forecast resource demands, and implement cost‑control measures that maintain operational excellence. 

 

Education and Experience 

• Bachelor’s Degree preferred but not required. 

• 3–5 years of scheduling, operations, or workforce management experience preferred. 

• Experience supervising teams and leading operational functions. 

• Advanced proficiency in Microsoft Excel, Teams, Word, and SharePoint. 

• Strong written and verbal communication skills. 

• Ability to work in a fast-paced and changing environment. 

• Demonstrated ability to manage multiple high-priority projects. 

Certificates, Licenses and Registrations 

• None required 

Pay/Salary:

$39.00-$42.00/an hour

Benefits

Health & Wellness: Medical, Dental, and Vision insurance coverage (for employees working 30 hours or more per week)

Supplemental Health Options: Voluntary Accident, Hospital Indemnity, and Critical Illness insurance coverage options through MetLife.

Mental Health & Support: A fully employer-paid Employee Assistance Program (EAP) available to employees and their households free of charge. 

Retirement Planning: A 401(K)-retirement plan, which employees become eligible to participate in after one year of continuous service.

Time off: Accrued Sick time, plus an 8-hour Personal Day awarded annually on your work anniversary. Vacation time is offered after one year of continuous service. 

Knowledge and Abilities 

Language Skills: Excellent reading comprehension and written communication skills required. For example: ability to read, analyze, and interpret documents, reports, technical specifications, governmental regulations, and correspondence. Ability to apply proper grammar, spelling, punctuation, and format to communications. Ability to present information in one-on-one, small group, and large group situations to management and staff.

Mathematical Skills: Ability to do simple math such as addition, subtraction, multiplication. Know how to handle cash and keep a running balance of cash on hand.

Reasoning Ability: Ability to solve a wide range of practical problems and deal with a variety of concrete and complex variables; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form; and ability to deal with multiple variables. 

Computer Skills: Ability to operate related computer applications (i.e. word processing and spreadsheet applications), and business equipment including personal computer, copy machine, fax machine, and telephone.

 

Physical Demands 

Talking: Able to convey detailed or important instructions or ideas accurately, loudly, or quickly. 

Average Hearing: Able to hear average or normal conversations and receive ordinary information. 

Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. 

Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers. 

Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or products or operate machinery. 

Physical Strength: Frequently required to sit, stand, and walk and occasionally required to stoop, kneel, crouch, or crawl. Occasionally required to lift and/or move up to 50 lbs. 

 

Your Work Place 

Internally, work is normally performed in climate-controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, and fumes are very limited. Noise level is moderate and may include sounds of normal household equipment (furnaces, telephones, etc.). No known environmental hazards are encountered in the normal performance of job duties. 

 

Intent and Function of Job Descriptions 

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by management as deemed appropriate.

 

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. 

 

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.