Frontend Medical Assistant

Benefits:

401(k)

Paid time off

Bonus based on performance

About the Role:

Join our dynamic team at Ali R Namazie MD A Medical Group as a Front-end Medical Assistant. This role offers a unique opportunity to support patient care in a fast-paced, high patient volume environment.

Responsibilities:

Greet and register patients, ensuring a warm and welcoming atmosphere.

Assist with patient intake and update medical records accurately.

Schedule and manage appointment scheduling and coordinate follow-up visits..

Handle heavy phone inquiries and provide information regarding services.

Maintain cleanliness and organization of the front office and patient areas.

Process insurance information and obtains copies of ID, validate patient eligibility.

Collect copayments, and balances dues, post funds accurately and promptly.

Support administrative tasks as needed to ensure smooth operations.

Requirements:

High school diploma or equivalent; medical assistant certification is a plus.

1-2 years of experience in a medical office or healthcare setting.

Strong communication and interpersonal skills with a patient-centered approach.

Proficiency in electronic health record (EHR) systems.

Ability to multitask and work efficiently in a fast-paced environment.

Detail-oriented with excellent organizational skills.

Knowledge of medical terminology and insurance processes.

Positive attitude and a commitment to providing exceptional patient care.

Professional, office environment presentation

Hourly salary depends on experience and work-related background

English/Spanish bilingual skills preferred

Experience:

• Work experience in health care payers, PPO/IPO/HMO, insurances, state and federal programs regulations
• At least two (2 Yrs) work experience in a similar health care environment
• Cash collection and reconciliation experience
• Electronic medical records experience (Epic/eCW/other)

About Us:

Ali R Namazie MD A Medical has been serving the Encino community for several decades, providing top-notch healthcare with a focus on patient satisfaction. Our dedicated team is passionate about making a difference in patients' lives, creating a supportive and collaborative work environment where employees thrive.