IT Project Manager (Full Scope Poly required)

At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels valued and able to do their best work, fostering a one-team mentality. Our employees work together to foster wise decision‑making that relies on data, experience, and collaboration. We seek self‑motivated individuals who are open to an environment based on this teamwork and shared success. Our team works directly with our clients to create innovative solutions, challenge the status quo, and deliver first in class solutions. Our client‑centric culture works to anticipate needs with an urgency to resolve issues and build long‑term client relationships. We aim to expand our growing workforce with passionate individuals who are resilient in the face of uncertainty and possess a creative spirit, all while keeping the needs of our clients top of mind to foster individual and organizational success. Interested candidates must possess a desire for growth through continuous learning and feedback. Ideal candidates will possess the following skills and come prepared to discuss how they have experienced each of these areas in previous roles: **Collaboration** - You bring a collaborative spirit to all interactions with others; you work to ensure everyone around you is welcomed and positioned to do their best work; you view every Red River colleague as a member of one team. **Creativity** - You welcome new ideas and listen with the intent to understand; you are passionate and persistent in pursuit of innovative solutions; you value "brainstorming" as an expression. **Empathy -** You take the time to understand both the needs of your clients and your team members; you anticipate client needs and address issues effectively; you work to make each client feel valued and understood; you foster loyalty and a long‑term relationship. **Integrity** - You willingly receive and give feedback; you are open about what's working and what needs to improve; you admit mistakes openly and share learnings widely. **Judgment** - You are intentional when making decisions, with an aim toward long‑term solutions rather than quick fixes; you rely on data, training, and collaboration with others to inform your decisions. **Purpose** - You exhibit courage in searching for the truth; you are willing to risk personal failure to help, or challenge the status quo, in the pursuit of excellence. **Resilience** - You thrive in rapidly changing circumstances; you adapt to change; you know when to include or elevate to others; you embrace a hard challenge. **Selflessness** - You are considerate when searching for new and different ideas; you seek what's best for the team and organization; you discern how your actions could affect others; you seek to make those around you successful. This position manages customer project efforts and delivers exceptional customer service throughout the lifecycle of complex projects lasting approximately 6 months or longer. The individual in this position is an exceptional representative of Red River and maintains the highest standards of professionalism, attention to detail, and responsiveness to customer requests. They are the main point of contact for our customers and manage the day‑to‑day activities relating to the customer projects as required, including planning, coordination, scheduling, and execution of customer project requirements. Completing projects on time, on budget, and with exceptional customer satisfaction is the Technical Program Manager's charter. Additionally, this position interfaces with and manages the customer stakeholder team on all assigned projects and maintains a team schedule. This position acts as the primary technical and programmatic interface across multiple programs and projects, of varying size and scope. Primary Position Tasks: Manage the project throughout its life cycle based oncustomer definedrequirements and processes. Develop andmaintaina detailedproject plans to include establishing timelines and building budgets. Report on progress and provide regular updates to upper management. Work with other departments to ensure that projectobjectivesare achieved within establishedtimeframes. Coordinate between customer contacts, team resources, direct team members, partners, subcontractors, and project stakeholders on all aspects of a project. Manage partners or subcontractors throughout the lifecycle of the project. Manage the budget on projects by reporting burn rates and trackingutilization to keep projects within assigned budget allocation. Provide detailed reporting to management on the development of projects. Translate metrics into actionable, meaningful intelligence. Centralize all project documents (hard and soft copies) in theappropriate datastores per the guidance from the customer.Provide detailed reporting to management on the development of projects. Manage expectations and track risks and benefits. . #J-18808-Ljbffr