Used Car Sales Professional - Toyota Dealership

Job Opportunity At Labadie Auto Company

With 80 years of business in the Great Lakes Bay Region, our family owned and operated dealerships are about more than making the sale. Operating two dealerships providing Cadillac, Buick, GMC, and Toyota to the community, we are about building relationships and providing the best customer service possible. We value the community and are proud supporters of multiple outreach programs, including the Bay Area womens center, Salvation Army, and the American Cancer Society.

Job Summary: Sells pre-owned/new/leased vehicles at dealership gross profit, volume, and customer satisfaction standards. The Pre-Owned Sales Professional is the public face of the company and responsible for handling customer questions about the product, services provided by the company and pre-owned/new/leased vehicle sales. In this position you are expected to continuously update your knowledge of car inventory, services, and policies.

Pay: Commission based position; Training wage provided at start; Average yearly potential $60,000-$100,000 plus.

Schedule: Full-time 40 hours a week; Sales Department hours Monday through Thursday 8:30am-8pm, Friday 8:30am-6pm, Saturday 10am-3pm. Work schedule to be established with supervisor to ensure dealership needs are met. Flexibility to work outside scheduled and dealership hours when needed.

Benefits:

• Medical Health Insurance
• Delta Dental
• EyeMed Vision
• Company paid life insurance on behalf of the employee through Principal
• John Hancock 401k with a company match
• Paid vacation time
• Employee Discount

Essential Job Duties:

• Approaches, greets, and helps any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Building a relationship with potential/existing customers to improve the possibility of a sale in the future by understanding their needs and interests and matching them with the most appropriate car.
• Conducts business in an ethical and professional manner.
• Understanding the characteristics, capabilities, and features of all vehicles, and providing the potential customer with detailed information, including comparing different competitive models.
• Keeps up to date on new products and services within the industry.
• Offers test drives to all customers. Follows dealership procedure to obtain proper identification from customer prior to test drive.
• Collaborating with team members to reach sales targets.
• Assisting with the setup of showroom and promotional displays.
• Attends product and sales training courses/meetings as requested by the sales manager.
• Maintains a prospect/owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Describes all optional equipment available for customer purchase.
• Exhibits a high level of commitment to customer satisfaction.
• Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
• Knows and understands the federal, state, and local laws which govern retail automobile sales.
• Writes complete sales orders and processes paperwork assisting customers with completing the relevant paperwork required for a successful sale to be processed in accordance with dealership policies.
• Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.).
• Ensures that the sales manager has an opportunity to meet each customer.
• Prepares sold vehicles for customer delivery prior to customer arrival.
• Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
• Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
• Schedules first service appointment.
• Follow up on all post-delivery items, tag/title work, we-owes and special requests to be sure that all customer expectations are met.
• Perform all other duties as assigned.

Requirements/Qualifications:

• High School Diploma or GED (preferred).
• At least one year of past sales experience is required.
• One year of automotive dealership experience preferred but not required.
• Be at least 18 years of age.
• Possess a valid driver's license.
• Pass a motor vehicle report and drug screen.
• Eligible to work in the United States.

Equal Employment Opportunity:

Labadie Auto Company is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Labadie Auto Company prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Labadie Auto Company conforms to the spirit as well as to the letter of all applicable laws and regulations.