Host

about wagamama

from bowl to soul isn't just how we serve food-it's how we show up for our people

at wagamama, every dish we make and every shift we work is guided by one belief: we can always be better today than we were yesterday. that's kaizen in our heart

we're a place where your work has purpose, your voice matters, and your growth is taken seriously. where bold ideas are welcomed, effort is noticed, and learning never stops. you won't just clock in-you'll build skills, confidence, and a career alongside people who care deeply about what they do and who they do it with

if you're looking for more than a job-if you want to be part of something that feeds your future as much as it feeds our guests-this is your sign

from bowl to soul, start your journey with wagamama and apply now

about this role

as a host, you're the first impression of wagamama - the warm welcome, the calm in the rush, and the connector who sets the tone for the entire guest experience. you'll greet guests with energy and intention, manage the flow of the restaurant. hosts are essential to smooth service and strong teamwork, helping both guests and teammates have an experience worth returning for.


what you'll do

• welcome guests with warmth, confidence, and genuine hospitality

• create a memorable first impression while managing seating + waitlists

• communicate wait times clearly + proactively to guests

• support smooth service by coordinating with servers, managers, and kitchen teams

• fill take out orders for walk ins + online guests with accuracy + care

• work alongside teammates to complete side work

skills + qualifications

• prior hospitality or customer service experience preferred

• OpenTable experience preferred (but not required - we'll teach you!)

• strong communication and phone etiquette

• positive attitude, team first mindset and willingness to jump in where needed

• availability to work evenings, weekends, and holidays

physical requirements

• ability to stand and walk for long periods
• ability to lift and carry up to 40 lbs
• ability to move quickly and safely in a crowded environment

benefits

• free family meal during shifts

• dining discounts for you, your friends, and your family

• medical, dental, vision, accident, and life insurance for full time team members

• ongoing growth opportunities and a path for career progression