Client Services Manager

Client Management - Rookie Managers Wanted Full-time position Clear Vision Marketing, Inc. is a high energy promotional marketing firm in the KILLEEN area. We specialize in retail brand management and client acquisition. Retail Brand Management is one of the fastest growing industries across the country. Our firm alleviates some of the work from Fortune 100 Companies by aiding in all avenues of their retail brand marketing to expand their business development locally. All representatives are cross trained in marketing and sales through events, promotions, product launches and demonstrations. Our focus is to grow the territory and promote representatives from within to aid in the territory management and training of future business partners. Clear Vision Marketing is looking for three Client Managers to act as liaison between the business customer and the client within specific sectors of business and marketing. The Client Management team is responsible for all aspects of new and previous customer acquisitions through sales. Essential Functions Manage new business accounts Act as a mentor/coach/supervisor to subordinates Consult with customers to complete a needs assessment Train the customer on use and feature functionality of the client’s products Communicate the customer’s needs/expectations to appropriate personnel Notify supervisor team of any application issues Interact with our Sales & Marketing Management team on various issues Supervise customers on placing ordersAnalyze market to determine approach to new or existing customers Knowledge and Skills Develop professional expertise – working with coaches to further develop management and leadership skills General knowledge of supervising employees General knowledge of human resources Ability to successfully train and mentor Ability to train customers to increase customer retention and satisfaction Ability to communicate with customers and provide outstanding customer service Ability to meet aggressive deadlines Self starter, willing to learn and increase knowledge Working Conditions Typical office setting with environmentally controlled conditions. Although most duties will be performed with several national renowned big box retail chains Team environment with individual accountability One-on-one coaching and training with the management team Group training and role-play scenarios Dedicated human resources to assist employees in reaching their goals Energetic, yet no-nonsense approach This job offers compensation incentives based on individual performance Benefits Full Training No glass ceiling Management training Management opportunities Entry level career opportunities An enjoyable working atmosphere Travel opportunities Desired Skills and Experience Management mentality (self-sufficient) A winning mentality Demonstrated leadership and team building abilities Self-confidence, flexibility, and a sense of humor Results driven attitudeExcellent communication skills Professionalism Integrity 1-2 years customer service experience #J-18808-Ljbffr