Foundation Room Server House of Blues New Orleans
Live Nation Entertainment
Job Title
The Role: Serve food and beverage items with a knowledgeable, friendly and helpful manner to all guests
Responsibilities:
- Perform table maintenance duties according HOB service standards
- Ability to give proper recognition to Foundation Room Members, Live Nation Corporate Executives and VIP's to instill appreciation for their membership and patronage
- Must have a minimum of 2 years experience serving in a up-scale dining and night life venue
- Impeccable knowledge regarding the steps of service for up-scale dining
- Expert confidence in both bottle and wine service skills
- The ability to up-sell and offer food and beverage suggestions to guests
- Extensive aptitude of culinary terms, methods, and up-scale cuisine
- Capacity to guide and direct guests through their dining experience utilizing recommendation and expertise
- Ability to understand and execute flawlessly the standards and procedures of Bottle Service.
- Articulate vocabulary with the ability to adapt and socialize with current audience
- Exemplary and professional grooming standards
- Cash handling experience
- POS experience
- Strong working knowledge of all beverages
- Ability to deal with intoxicated guests in a positive and safety minded manner
- Responsible Alcohol Awareness Training Certification or Equivalent
- Ability to anticipate the guests needs
Qualifications:
Required:
- Fine Dining service experience is required
- Responsible Alcohol Awareness Training Certification or Equivalent
- 2 years high volume experience in fine dining and night-life operations
- Working knowledge of high end restaurant operations and safe, responsible alcohol service
- Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs
- High School Diploma or equivalent
- Must have a flexible schedule
- Must be able to work in multi venues
Preferred:
- Point of Sales knowledge, preferably MICROS
- Interest in wines and spirits
- Interest in Night Life
Physical Demands/Working Environment:
- Work environment is fast-paced
- Position requires extended periods of prolonged standing and working on your feet
- Must be able to lift or move up to 25 lbs using proper lifting techniques
Equal Employment Opportunity
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
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