Community Development Officer II

Position Overview: At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. Our goal is to deliver the best experience for our customers and foster an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Community Development Officer II within PNC’s Corporate Responsibility Group, you will be based in Houston, TX. Job Responsibilities Serve as a local market subject matter expert on CRA compliance, the Community Benefits Plan, and other community-based plans or undertakings of the bank, developing assessment area strategies to ensure CRA Community Development services meet or exceed targets. Manage and maintain relationships with internal stakeholders, LOB partners, and external partners such as nonprofits, advocacy groups, government entities, and other groups that benefit LMI communities, small businesses, and small farms; mentor, coach, and onboard team members as needed. Develop and implement grantmaking, services, and investment strategies for assessment areas in line with PNC’s Community Development strategy by identifying prospective grant partners and utilizing grant funds to maximize impact. Actively represent PNC in the community through board memberships, speaking engagements, events, and by managing community partner relationships; work directly with non‑profit organizations to deliver financial education to LMI families/communities and serve as a referral source to connect them with LOB partners. Manage and coordinate key Community Development Banking initiatives and programs, including the PNC Center for Financial Education (CFE), a PNC‑led effort to bridge gaps in financial education and equip local community residents with budgeting resources. Provide CRA database support by capturing and documenting all CRA‑eligible PNC employee service activities, recording activities in the CDB service database, and working with Relationship Managers to identify loans/investments likely to be closed/booked for entry into the CRA database. Encourage employees to become engaged and serve on non‑profit boards and provide financial education focused on LMI adults and small businesses. Qualifications Preferred Skills: Client Relationship Building, Community Development, Competitive Strategies, Customer Loyalty, Group Problem Solving, Negotiation, New Business Development, Relationship Management. Competencies: Business Markets, Customer Acquisition, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Event Management, Managing Multiple Priorities, Regulatory Environment – Financial Services, Sales Proposals and Presentations, Stewardship, Strategic Thinking. Work Experience: Roles at this level typically require a university/college degree with 3+ years of relevant or direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education: Bachelor’s degree. Certifications: None required. Licenses: None required. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long‑term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back‑up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; and a robust wellness program with financial incentives. PNC also provides paid time off, including maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year (unless otherwise required by law); and between 15 to 25 vacation days each year, depending on career level and years of service. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Include "accommodation request" in the subject line and your name, the job ID, and preferred contact method in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call View phone number on click.appcast.io and say "Workday" for accommodation assistance. All information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations. PNC provides reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr PNC