Level 1 Helpdesk Engineer (Windows, WiFi, MS-Office, VOIP)

Company Description DataMTX LLC is an innovative solutions provider with a 30+-year history in IT professional services and staffing, delivering best-in-class, dynamically engineered technology solutions. The company supports digital transformation initiatives including cloud migration and legacy stack-modernization all with an AI-First first emphasis that is galvanized using a data-driven model.

We also have deep offerings around DFIR, SaSe, DLP, DSPM, NGFW, Pentesting & Close-Access Cyber Ops (Physical Pentesting). Our partner-network includes Top 6 Advisory firms and leading VAR's & MSP's.

ROLE: Level 1 Helpdesk Engineer

Skills required:

• Office Suite Troubleshooting
• Windows Updates/Patching troubleshooting
• Wifi configuration and troubleshooting
• Desktop/Laptop imaging via Intune/Autopilot
• Printer setup and troubleshooting
• Teams/VOIP troubleshooting

This is a high touch client that will also require strong customer service skill and quick adaptation abilities.

Full training will be provided on workflow and process.

Duration: 2 month initial contract with possible extensions (most likely)

Hybrid role with a few days onsite.

Candidates need to have reliable transportation.

Mon-Fri 8:30am to 5pm