Retail Store Leader
$22.5 per hourAsurion
Store Leader
Charlotte
$22.50/hr + unlimited sales bonus potential
Our Store Leaders are high-impact contributors who drive store performance, coach high-performing teams, and shape customer experiences. At uBreakiFix by Asurion, we are the go-to destination for tech help, offering solutions for everything from cell phones to laptops. As a Store Leader, you will lead a team, drive store results, and grow your career in a fast-paced tech environment.
What's in it for you:
- Starting Pay: $22.50 per hour + unlimited sales incentives. (Store leaders earn on average $1,094/month on top of their base pay!)
- Benefits that take care of you : A comprehensive benefits package including health insurance, retirement plans, and employee discounts.
- Unlock your career potential : You'll have access to ongoing training, and professional development opportunities to elevate your career and support your goals that includes tuition reimbursement.
What's expected of you:
- Lead and motivate a team of retail sales experts to achieve their potential and consistently exceed goals in repair volume, sales, and speed. Conduct performance reviews and provide feedback.
- Coach, develop, and empower your team to grow their skills, exceed performance targets, and deliver exceptional customer service.
- Address customer issues and help your team work through challenges.
- Ensure an exceptional customer experience by modeling strong interpersonal skills, problem-solving, and coaching your team to do the same.
- Manage daily store operations, including inventory, repair quality, and workflow, to support a fast-paced environment.
- Support all roles in the store, ranging from device repair to customer service.
To be successful at uBreakiFix, you'll bring:
- High School Diploma or equivalent (GED)
- 1+ years of leadership experience with a track record of achieving or exceeding sales targets while coaching and developing employees.
- 2+ years of customer service experience
- A competitive, results-driven mindset with the motivation to exceed goals and lead a high-performing team.
- Comfort navigating the balance of sales, service, and operational responsibilities in a dynamic retail environment.
- Flexibility to work weekends, holidays, and varying shifts
- Proficiency in Microsoft Office, especially Excel
Vacancy posted 19 hours ago
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