Infrastructure & Workplace Engineer

Infrastructure & Workplace Engineer

Are you ready to build your career by joining a certified technology solutions and compliance consulting services company? If so, our client is hiring an Infrastructure & Workplace Engineer. Position Type: Contract On-Site Required:

• Hands-on exposure to the organization's IT infrastructure and EUC (End-User Computing) environment.
• Working with core technologies such as Windows Server, AD (Active Directory), DNS, DHCP, GPOs, virtualization platforms (VMware/Hyper-V), and cloud services like Microsoft 365, Azure AD (Entra ID), and AWS.
• L1/L2 support for HW/SW issues, network connectivity, VPN access, authentication problems, and endpoint/device management, along with user onboarding/off-boarding through IAM workflows.

Responsibilities:

• Work closely with vendors/MSPs for incident escalation, SLA coordination, patching cycles, licensing, and infrastructure support using ITSM tools like ServiceNow.
• Evaluating new tools and solutions with a focus on security, scalability, performance, and TCO, including exposure to BOM reviews, licensing assessments, and PoC activities as part of ongoing operational needs.
• Supporting security and operational stability initiatives such as endpoint protection (AV/EDR), vulnerability patching, backup verification, DR/BCP readiness, RBAC-based access control, and incident response activities as required.
• Maintaining and contributing to SOPs, KB articles, and technical documentation, while collaborating with cross-functional teams to strengthen system reliability, improve MTTR, and enhance overall IT service delivery.

Get in Touch: We want to hear from you! If you think you'd be a good match, submit your resume and reach out to Karmina at View phone number on click.appcast.io to learn more.