Administrative Officer 2

Salary: $60,538.00 - $92,010.00 Annually
Location : Dauphin County, PA
Job Type: Non-Civil Service Permanent Full-time
Job Number: N-2026-56797
Department: Department of Labor & Industry
Division: LI Pennserve
Opening Date: 08/21/2026
Closing Date: 9/3/2026 11:59 PM Eastern
Job Code: 08640
Position Number: 00215712
Union: Non-Union
Bargaining Unit: A3
Pay Group: ST07
Bureau / Division Code: 00129006
Bureau / Division: LI Pennserve
Worksite Address: Capitol Complex
Worksite Address: 651 Boas Street
City: Harrisburg, Pennsylvania
Zip Code: 17121
Contact Name: Felicia Newbury
Contact Email: View email address on click.appcast.io


THE POSITION


Step into a meaningful role as an Administrative Officer 2 with PennSERVE in the Department of Labor & Industry. This position helps strengthen AmeriCorps programs that create positive change in communities across the Commonwealth. You will support essential efforts that improve public service, expand opportunities, and advance statewide impact. Join a team that works every day to build stronger connections and stronger communities.
DESCRIPTION OF WORK
This position provides oversight, guidance, and support to AmeriCorps programs and other national service grants to ensure strong performance and compliance. It plays a central role in strengthening program quality, community impact, and responsible use of public resources. As an Administrative Officer 2, you will perform the following duties:

• Program Oversight: Monitor assigned AmeriCorps programs to ensure compliance and strengthen program effectiveness
• Regulation Guidance: Explain federal, state, and PennSERVE requirements and recommend adjustments to improve alignment
• Risk Assessment: Collaborate with staff to evaluate risk levels and support the development of monitoring plans
• Performance Review: Track progress toward objectives, provide feedback, and help develop corrective action plans
• Monitoring Visits: Conduct desk reviews and on-site visits to evaluate compliance and document findings and required actions
• Report Evaluation: Review performance reports for accuracy, request clarifications, and prepare summaries for leadership

Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:

• Full-time employment
• Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Administrative Officer 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement; and a bachelor's degree; or
• Any equivalent combination of experience and training.

Additional Requirements:

• You must demonstrate the ability to adhere to the values and ethics of the Department of Labor and Industry.
• You must demonstrate the ability to work with professionalism, discretion, and good work ethic.
• You must have solid written and verbal communication skills.
• You must show initiative and problem-solving skills.
• You must have one or more years of experience working with or serving a state service commission, AmeriCorps, Senior Corps, Peace Corps, or the Corporation for National and Community Service dba the AmeriCorps agency.
• You must have three or more years of experience in direct service and/or program management.
• You must have three or more years of working with Microsoft Office products.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education)
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
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Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.


Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*


Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit and click on the benefits box.

*Eligibility rules apply.
01


Have you been employed by the Commonwealth of Pennsylvania as an Administrative Officer 1 for one full year or more?

• Yes
• No

02


If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03


How many years of full-time experience do you possess in varied office management or staff work in a public or private organization, including experience in personnel management, budgeting, or procurement?

• 3 years or more
• 2 but less than 3 years
• 1 but less than 2 years
• Less than 1 year
• None

04


If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05


What level of college coursework have you completed in business administration, public administration, human resources, strategic leadership, or other related areas? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• Master's degree or higher
• Bachelor's degree
• Some coursework
• None

06



Additional Requirements - Do you have one or more years of experience working with or serving a state service commission, AmeriCorps, Senior Corps, Peace Corps, or the Corporation for National and Community Service dba the AmeriCorps agency?

• Yes
• No

07


If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
08



Additional Requirement - Do you have three or more years of experience in direct service and/or program management?

• Yes
• No

09


If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
10



Additional Requirement - Do you have three or more years of experience working with Microsoft Office products?

• Yes
• No

11


If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
Required Question