Security Officer

Security Officer

Department: Security

Location: Plano, TX

Shift: Weekend-days; Fri, Sat, Sun, e/o Mon, 6A-6P

Job Type: On-Site

Why Children's Health?

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary: The Security Officer provides high-quality services for patients, families, visitors, and team members by ensuring a safe and healthy environment. Primary duties include enforcing hospital regulations, policies, and procedures while performing security functions such as patrolling the facility/property. This role is a trained responder for high-risk patients as part of the System Safety and Preventing Violence (SSPV) programs. This position is responsible for maintaining a positive working relationship with team members, various agencies, and the public to carry out effective and professional communications and procedures.

Responsibilities:

• Respond calmly and urgently to incidents of workplace violence, fire, medical emergencies, bomb threats, flooding, water discharge, elevator emergencies, hazardous materials, inclement weather, and many other disastrous events. Assist with all security needs/concerns from patients, families, staff, and visitors.
• Conduct thorough weapons screening processes to prevent the entry of weapons into the facility.
• Provide a high level of de-escalation during crisis management for patients, families, staff, and visitors. Serve as a trained SSPV responder to all high-risk patient needs, employing advanced tactics beyond bedside staffing, training, and competencies.
• Conduct comprehensive patrols of assigned facility/property, both internally and externally, to ensure adherence to system & hospital policies, accreditation, and other regulatory requirements. Remains vigilant for signs of crime, disorder, hazard, and unusual/suspicious activity.
• Provide detailed written reports of all security-related incidents occurring during the assigned shift. Ensure accuracy for use in legal proceedings, personnel issues, and crime identification.

Work Experience:

• At least 1 year related experience (i.e. Customer service, healthcare, hospitality, security, law enforcement or military.) Req
• At least 2 years Security, law enforcement, military, healthcare, or education Pref

Education:

• High school diploma or equivalent required
• Two-year Associate's degree or equivalent experience Criminal Justice, Law Enforcement, Security or closely related field preferred

Licenses and Certifications:

• Valid Texas Department of Public Safety Driver's License Upon Hire required
• Basic Life Support for Healthcare Providers as required by CP 1.20 Life Support Course Requirements 60 Days required
• Texas Department of Public Safety – Texas Private Security Bureau Registration - Non Commissioned Security Officer Level 2 or Commissioned Security Officer Level 3 certification 180 Days required
• Basic Level Certification (CHSO) obtained through International Association for Healthcare Security and Safety organization. 180 Days required

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children's Health a place where everyone can contribute.

Holistic Benefits – How We'll Care for You:

• Employee portion of medical plan premiums are covered after 3 years.
• 4%-10% employee savings plan match based on tenure
• Paid Parental Leave (up to 12 weeks)
• Caregiver Leave
• Adoption and surrogacy reimbursement

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.