Program Specialist (Great START Professional Development)

Job Description

Job Description

INCCRRA (Illinois Network Child Care Resource and Referral Agency) is excited to be able to add to our team! Our vision is to provide quality care and education that creates a lifetime of equitable opportunities for all children. INCCRRA is excited to offer position as hybrid positions.

SUMMARY

This position is responsible for reviewing and auditing reporting submitted on state funded grant applications. The position requires you to communicate with grant applicants by email and phone, requesting required documentation to verify information submitted in reports. This position is also responsible for asking grant applicants for appropriate follow up documentation when needed through both email and phone conversations.

What's in it for you?

At INCCRRA we offer a teamwork environment with great benefits.

Some of those great benefits include:

• Competitive employee wages
• Medical/Dental/Vision/Life/Disability/Competitive 403(b) + Match
• Paid time off summary:
  • 13 days of PTO & 12 sick days within first full year of employment.
  • 40 hours of PLFA workers act time every calendar year in addition to your accrued time.
  • 10 paid holidays off per year as well as employee birthday off.
• Tuition Reimbursement up to $2,500 per fiscal year.
  • An additional $1,000 per fiscal year offered for employees wanting to learn a new language
• Healthy work-life balance with flexible work hours.
• Hybrid work environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Receive and process program applications and documentation. Enter all applications and documentation into the data tracking program and scanning program.
• Counsel/Correspond with program participants and maintain accurate case notes. Resolve application or documentation issues.
• Determine program eligibility and meet department accuracy expectations.
• Authorize payments or coursework for eligible applicants, as needed.
• Perform other job-related duties as assigned.

EDUCATION and/or EXPERIENCE

• Completion of 4-years of high school, or equivalent, plus completion of two years of college or graduation from a two-year technical college with an associate degree

OR

• Over 3 months up to and including 12 months experience.

SUPERVISORY DUITES

This position has no supervisory duties.

SUPERVISION RECEIVED

More than once per day and very little deviation from a set "routine."

Give an example of when and how this job may be required to develop alternative methods or variations in approaches to deal with unusual circumstances in the work.

• There are times during the year, usually depending on the caseload, that duties may be paused to concentrate maximum efforts to ensure deliverables/outcomes are met.
• Example: If Great START or the Scholarship programs see a significant increase in applications the team will break from normal work efforts to concentrate on entering those applications to keep within disposition dates.
• Example: If the ExceleRate program needs to get out a mass communication to participating programs, the department will break from normal duties to concentrate on completing that task.

EQUIPMENT/SOFTWARE REQUIRED

Use of computer equipment, phone, mail machine, printer, copier, fax, Microsoft office (including Outlook), and any other specialty software needed to fully complete job duties.

LANGUAGE SKILLS

Must be able to speak, read and write English fluently. Any additional language skills are a plus.

**We are actively recruiting for this role and will not wait for the closing date of this posting before interviewing or identifying a candidate in which to make an offer to. Therefore, the posting may close prior to the date listed.