Administrative Services Coordinator (HEMAP)

Job Description

Job Description

Administrative Services Coordinator | $22/hr | Harrisburg, PA

Location: Harrisburg, PA
Pay Rate: $22.00 per hour
Job Type: Full-Time | Temporary Assignment
Assignment Duration: 3–6 Months
Work Location: 100% Onsite
Industry: Administrative Support | Financial Services | Housing Assistance

Put Your Administrative and Organizational Skills to Work in a Meaningful Role!

Abel Personnel is seeking a detail-oriented, organized, and dependable Administrative Services Coordinator for a 3–6 month temporary assignment with an established organization in Harrisburg, PA.

If you have experience in administrative support, data entry, database management, customer service, or financial services operations, this opportunity offers the chance to put your skills to work while supporting programs that help homeowners navigate financial challenges.

In this role, you'll be an important part of the daily operations of a housing assistance program, helping coordinate applications, maintain accurate records, manage communications, and support both internal teams and the individuals they serve.

Earn $22/hour while gaining valuable experience in a professional, fast-paced office environment!

What You'll Do

As an Administrative Services Coordinator, you'll provide essential administrative, operational, and customer service support to ensure accurate recordkeeping and efficient daily workflow.

Administrative & Database Management

• Maintain and update program databases, ensuring information is entered accurately and on time.

• Enter and assign housing assistance applications to appropriate team members for review.

• Review spreadsheets, prepare data for system uploads, and assist with routine reporting.

• Track foreclosure-related activity, research case outcomes, and update account records.

• Maintain accurate contact information and database access records.

Application Processing & Workflow Coordination

• Coordinate daily application and recertification assignments.

• Review completed documentation for accuracy and completeness.

• Monitor shared email inboxes and route inquiries to appropriate staff.

• Process incoming mail, distribute documents, and follow up on outstanding applications.

• Help ensure administrative deadlines and daily priorities are met.

Customer Service & Communication

• Respond professionally to incoming calls, emails, and voicemail messages.

• Communicate with borrowers, lenders, counseling agencies, attorneys, and internal departments.

• Assist with resolving routine inquiries and directing more complex matters to appropriate staff.

• Maintain confidentiality when handling sensitive financial and personal information.

Account Follow-Up & Borrower Outreach

• Contact borrowers by phone, email, or written correspondence regarding delinquent accounts.

• Assist with coordinating payment arrangements and documenting account activity.

• Maintain accurate follow-up records and escalate unresolved matters to management.

General Administrative Support

• Prepare activity reports, correspondence, spreadsheets, and other documentation.

• Assist with filing, scanning, mailings, and electronic record organization.

• Provide administrative assistance to department leadership.

• Support team members with special projects, cross-training, and daily operational needs.

What We're Looking For

Required Qualifications:

• High school diploma or GED.

• Minimum of 2 years of administrative or office support experience in a fast-paced professional environment.

• Strong data entry skills with a high level of accuracy and attention to detail.

• Proficiency in Microsoft Excel, Word, and Outlook.

• Experience working with databases, electronic records, or information management systems.

• Excellent organizational and time management skills with the ability to balance multiple responsibilities.

• Strong written and verbal communication skills.

• Professional telephone etiquette and customer service experience.

• Ability to maintain confidentiality when handling sensitive information.

• Ability to work independently while contributing to a collaborative team.

• Comfortable working onsite in Harrisburg, PA.

Experience That Could Help You Stand Out:

• Administrative support in financial services, banking, mortgage servicing, housing assistance, or government programs.

• Experience with application processing, document verification, or account management.

• Familiarity with AS/400 or similar database systems.

• Experience communicating with borrowers or customers regarding account balances and payment arrangements.

• Strong Excel skills, including spreadsheet maintenance, sorting, filtering, and data validation.

• Experience supporting multiple departments or coordinating high-volume administrative workflows.

Direct experience in mortgage servicing or housing assistance is helpful but not required.

Why Consider This Opportunity?

• Competitive Pay: Earn $22.00 per hour.

• 3–6 Month Assignment: A defined temporary opportunity to contribute your administrative expertise and expand your professional experience.

• Consistent Onsite Environment: Work alongside an established team in Harrisburg, PA.

• Variety in Your Workday: Combine administrative coordination, data management, customer service, and problem-solving.

• Meaningful Work: Support programs that assist homeowners facing financial challenges.

• Build Valuable Skills: Gain experience with financial services operations, specialized databases, application processing, and professional communications.

• Professional Team Environment: Contribute to an organization that values accuracy, collaboration, and dependable administrative support.

Ready to Put Your Skills to Work?

If you're an experienced Administrative Assistant, Administrative Coordinator, Office Administrator, Data Entry Specialist, Program Assistant, or Customer Service Administrator looking for your next opportunity, we'd love to hear from you!

We're looking for someone who takes pride in staying organized, maintaining accurate information, communicating professionally, and keeping daily operations running smoothly.

Apply today through Abel Personnel to be considered for this Administrative Services Coordinator opportunity in Harrisburg, PA!

Our recruiting team looks forward to learning more about your experience.

Abel Personnel – Connecting Great People with Great Opportunities.

Abel Personnel is an Equal Opportunity Employer. We welcome qualified applicants from all backgrounds.