Human Resources Technician I

Job Title

Human Resources Technician I

Job Description

This is an open recruitment in the Human Resources Division. Qualified candidates from the public and qualified career City employees are encouraged to apply. The eligibility list that is developed from this recruitment process may be used to fill future vacancies in the Human Resources Technician I classification or in similar classifications. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received or until the position has been filled. This recruitment may close at any time without notice. The first review of applications will take place on March 30, 2026. Under general supervision, to perform a variety of technical and general administrative duties in support of the Human Resources Division including in the areas of benefit administration, classification and pay, recruitment and examinations, training and employee record keeping, risk management; to provide information on the functions, programs, and policies of the Human Resources Division, a division of the City Manager's Office, and to provide city-wide Human Resources assistance under the direction of the Human Resources Officer. Exercises no supervision.

Examples of Essential Duties

• Prepare and process personnel and payroll records including personnel actions, new hires, terminations, salary changes, employee injury reports, and benefit related transactions.
• Coordinate and participate in the City's personnel recruitment and selection process including assisting in preparing job announcements, developing advertisements, fliers, and application materials, screening applications, and developing, scheduling, administering, and scoring examinations; establish eligibility lists.
• Orientates and monitors oral interview boards to ensure compliance with personnel rules, regulations and procedures.
• Schedule and conduct employee orientations for new hires including preparing and processing forms for new hires; assemble new employee files.
• Coordinate benefits for employees including filling out forms, researching detailed information, and explaining benefit options.
• Coordinate with other departments on matters of Risk Management, compliance, and employee documentation.
• Serve as a resource for employees and managers related to general Human Resources Division questions; assist employees in filling out and completing forms according to City policies; assist in answering questions regarding personnel policy.
• Maintain and update City forms, booklets, and materials needed by employees.
• Prepare and process employee injury reports; assist in processing worker's compensation claims.
• Maintain confidential records and respond to inquiries for the same.
• Assist with the classification, compensation, and exam programs of the department.
• Examines employee files to answer inquiries and provides information to authorized persons.
• Coordinates and schedules training sessions and training workshops.
• Perform a variety of office support assignments including preparing correspondence, typing and proofreading material, filing and processing information, compiling information and data for statistical and financial reports, coding department invoices for payment, and maintaining logs of paid invoices.
• Operate a variety of office equipment including but not limited to, desktop computer, calculator, and copier.

• Serve as an office receptionist, providing assistance to the public over the telephone and in person.
• Receive, sort, and distribute incoming and outgoing department correspondence.
• Assist in the collection of labor relations information.
• Perform related duties and responsibilities as assigned.

Qualifications

Experience and Training Guidelines Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience: Two (2) years of increasingly responsible experience in Human Resources administration. Experience in a municipal environment is desired. Education: Equivalent to the completion of an Associate's degree from an accredited college with emphasis in human resources or public administration, or a closely related field. Knowledge of:

• Principles of business letter writing and basic report preparation.
• Principles and procedures of records keeping.
• Word processing methods, techniques, and programs including spreadsheet and database applications.
• Principles and practices used in dealing with the public.
• Basic mathematical principles.
• English usage, spelling vocabulary, grammar and punctuation.

• Operate modern office equipment including computer equipment.
• Type and enter data at a speed necessary for successful job performance.

• Learn and correctly interpret and apply the policies, procedures, laws, and regulations pertaining to assigned programs and functions.
• Perform responsible and difficult technical and administrative work involving the use of independent judgment and personal initiative.
• Independently perform recruitment and selection processes as established by City policies, rules, and procedures.
• Understand the organization and operation of City and outside agencies as necessary to assume assigned responsibilities.
• Respond to requests and inquiries for information regarding personnel policies and procedures.
• Interact effectively and sensitively with individuals from divers backgrounds.
• Research, collect, compile, and analyze information and data and prepare a variety of fiscal, statistical, and administrative reports.
• Prepare and maintain accurate and complete records.
• Prepare clear and concise reports and correspondence.
• Meet and deal tactfully and effectively with the public.
• Handle multiple concurrent projects and manage priorities and tasks.
• Plan and organize work to meet schedules and deadlines.
• Maintain confidentiality of employee information.
• Analyze situations carefully and adopt effective courses of action.
• Communicate clearly and concisely, both orally and in writing.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Selection Process

Applications must be submitted online through this applicant tracking system. All materials must be complete and clearly indicate the candidate meets the minimum qualifications. All statements made on the application, resume, and supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from eligibility list or discharge from employment. Candidates presenting the most desirable combination of education, experience and/or training as stated in this announcement will be invited to continue in the selection process. The selection process may require any combination of the following: application appraisal, written examination, performance test, and personal interview conducted by an outside oral panel and/or the Department. The City of Hollister offers preference to qualified veterans during the candidate selection process. The City of Hollister's Veterans' Preference Policy can be accessed here (Download PDF reader). Applicants must claim Veteran's preference in the agency-wide questions section and attach a copy of their DD214 to the application. Following the examination process, successful candidates are placed on an employment list. Appointment will be made from the employment list. Appointed employee(s) may be required to pass a psychological evaluation, physical, drug screen, background investigation, and will be required to pass a fingerprints check. Equal Opportunity/Affirmative Action: The City of Hollister does not discriminate on the basis of race, color national origin, ancestry, sex, religion, sexual orientation, age, disability, marital status, political affiliation, or any other non-merit factor. The City of Hollister encourages minorities and women to apply. The City of Hollister makes reasonable accommodations for the disabled. Individuals requiring any accommodation in order to participate in the selection process must inform the Human Resources Office via email at View email address on click.appcast.io of such request. Requests for accommodation should include an explanation of the type and extent of accommodations needed to participate in the selection process.