Patient Navigator - Physician Services - Full Time

Patient Navigator Responsibilities Under the direct supervision of the VP of Physician Services, the patient navigator will work in collaboration and continuous partnership with patients and their family/caregiver(s), clinic/hospital/specialty providers and staff, and community resources to connect patients to relevant community resources, with the goal of enhancing patient health, well-being, decreasing patient readmissions and increasing patient satisfaction. Qualifications Minimum Education: High School Graduate or GED Equivalent; relevant experience in lieu of high school diploma/GED education will be considered. Minimum Work Experience: 3 years previous customer service experience. Required Licenses/Certifications: None Required Skills, Knowledge, and Abilities: Previous experience in a customer support role. Strong phone and verbal communication skills along with active listening. Customer focus and adaptability to different personality types. Ability to multi-task, priorities, and manage time effectively. Ability to establish and maintain strong working relationships with staff and management; excellent organizational skills with emphasis on detail and ability to effectively communicate both verbally and in writing. Detailed oriented, team player, and an independent thinker. #J-18808-Ljbffr