Lead Care Manager
Day Break Family Services
Job Description
Job Description
Job purpose
The ECM Case Manager is responsible for outreach, engagement, and providing support and linkage to wellness/recovery resources, both in person and virtually to assist clients in reaching the optimal level of wellness and functional capability. The ECM Case manager works with highest risk Medi-Cal members with the most complex medical and social needs, connecting with all their providers to coordinate areas of care and support.
Duties and responsibilities
- Conducts outreach to engage and enroll eligible community members to the Cal AIM ECM program.
- Completes high-risk behavioral health and housing assessments with client to identify need areas.
- Develops and maintains an individualized care plan for each client.
- Coordinates care for clients with a multidisciplinary clinical team and outside agencies.
- Facilitates referral linkages, navigation, performs case management services, and supports securing community resources.
- Assists clients with the development of social and community support systems.
- Develops effective working relationships with agencies, organizations, and providers to advocate for clients.
- Documents and maintains clinical records per appropriate standards and regulations.
- Conducts outreach in diverse community settings including shelters, drop-in facilities, and residential settings.
- Participates in clinical supervision, consultations, and training.
- May provide translation and language support services as needed.
- Completes other duties and related projects as assigned.
Competencies:
- Ability to communicate well with people of diverse cultural professional and experiential background
- Ability to establish and maintain effective work relationships as part of a multi-disciplinary team.
Working conditions
This job requires you to be in the community, in client’s homes, schools, social justice offices and other community partner sites as well as work in one or more of our office locations. Driving is essential to the function of this job.
Vacancy posted 4 days ago
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