Line Service Technician - John C Tune Airport

Job Details Location: Contour Flight Support JWN – Nashville, TN 37209 Position Type: Full Time Education Level: High School Salary Range: $17.50 - $22.50 (Hourly) Travel Percentage: Negligible Shift: Any Job Category: Customer Service Benefits & Compensation Overview Insurance Health, vision, and dental insurance Short/long-term disability and voluntary life insurance 401(k) Savings Plan Eligibility begins the first day after hire Matching contribution up to 6% of eligible compensation Enrollment guidelines provided during onboarding Paid Sick Leave Accrual up to 56 hours per year Unused hours roll over annually until 480 hours Vested Vacation Hours Eligible January 1st following hire date Vested and available per company policies Non-Revenue/Space Available (NRSA) Travel Privileges NRSA travel privileges on Contour upon hire Access to MyID Travel after 6 months Leaves of Absence Medical Leave Non-Medical Family Care Leave Maternity and Paternity Leave Personal Leave Compensation Details The starting hourly rate for this position is between $17.50 and $22.50, depending on prior work experience. Based on performance, a step increase of $1.00 each year is possible until the maximum pay rate of $23.50 is reached. After reaching the maximum, a retention bonus of up to $2,000.00 each year may be received. Holiday pay is at 2 times the hourly rate when working on a Contour observed holiday. Overtime is paid at 1.5 times the hourly rate for hours over 40 within the pay period. Equal Employment Opportunity Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status. Accommodations Contour is committed to providing reasonable accommodations to applicants and employees. If accommodations are needed during the application or onboarding process, contact Human Resources at View email address on click.appcast.io. Key Responsibilities Providing customer service to all pilots and passengers Maintaining a safe and clean work area Marshalling all aircraft in and out of the ramp area Servicing all aircraft with fuel and oil Towing all aircraft in and out of community hangars, T hangars, maintenance hangars, and to and from tie-down areas Securing all aircraft GPU and Lavatory services; including disposal of lavatory contents General cleaning and stocking of the FBO, hangar office areas, hangar floors, crew cars and other ground service equipment (GSE) Service all GSE with running fuels, oil and general maintenance of all GSE Customer Service duties including answering phones and radios, Point of Sale systems, rental car, hotel and catering reservations Charter aircraft cleaning Quality control including ordering, receiving and testing of fuel and other products Other duties as assigned by management Qualifications Be at least 18 years of age Must have a valid driver’s license and good driving record Be authorized to work in the United States and able to travel in and out of the United States Must have experience and be highly proficient in Microsoft Office 365, Excel, Word, and Outlook Able to pass a required 10-year work history review and submit to criminal history records check Able to pass a NON-DOT Pre-Employment drug screening Must understand, read, and write English; proficiency in Spanish is preferred but not required Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset Possess strong leadership, interpersonal and organizational skills Disclaimer The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change. #J-18808-Ljbffr Corporate Flight Management