Medical Assistant (MA) - Neurosurgery

We are seeking high-energy, detail-oriented Medical Assistants to join a fast-paced Neurosurgery and Pain Management clinic. This is a unique opportunity to work in a 50/50 clinical and administrative role, supporting a collaborative team of neurosurgeons, pain specialists, and advanced practice providers.


You'll be part of a dedicated provider "pod," playing a key role in ensuring seamless patient care, from pre-visit planning to in-clinic support.


What You'll Do


Clinical Responsibilities

• Room patients efficiently while creating a welcoming and professional experience
• Record vital signs and document chief complaints
• Perform thorough medication reconciliation and update allergy information
• Support providers during high-volume clinic days (60-130 patients/day across the practice)

Administrative & Coordination

• Manage patient records and schedules using Epic (EHR)
• Conduct detailed chart prep prior to visits (labs, imaging, outside records)
• Request and upload external imaging, reports, and documentation
• Handle ~100 weekly calls (inbound/outbound) for patient communication and coordination
• Collaborate directly with providers to ensure smooth clinic flow and patient readiness

What We're Looking For


Required

• Minimum 1 year of Medical Assistant experience
• Certified Medical Assistant (CCMA)
• BLS certification
• Ability to thrive in a fast-paced, high-volume clinic
• Strong communication skills and confidence working with providers

Preferred

• Experience with Epic (EHR)
• Background in specialty care (neuro, pain, surgical, or similar)

Ideal Candidate

• Eager to learn and grow in a specialty setting
• Naturally curious and proactive
• Professional, organized, and detail-oriented
• Comfortable balancing multiple priorities in a busy environment

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).


* As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.