Health Support Assistant (HSA) - Brockport

Job Description

Job Description

Lifetime Assistance – Health Support Assistant
Make an Impact. Create Joy. Shape the Future.

At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own.

Position Overview:

Job Title: Health Support Assistant
Location: Brockport, NY, 14420
Department: Residential Services
Reports To: Residential Manager
Employment Type: Full-Time, Non-Exempt Schedule: Monday 6am-2pm, Tuesday 1pm-9pm, Wednesday & Thursday 6am-2pm, Sunday 7am-3pm (Friday/Saturday OFF)
Starting Wage: $21.71

Why You Should Work for Lifetime Assistance?

• No-Premium Health Insurance: Access comprehensive healthcare without added cost.
• Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships.
• Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training.
• Career Growth: Clear pathways to advancement, leadership training, and coaching support.
• Work-Life Harmony: Generous paid time off and supportive scheduling.
• Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike.

Your Core Responsibilities:

• Support individuals with intellectual and developmental disabilities by promoting independence, self-advocacy, and personal growth.
• Assist in meeting the health and medical needs of individuals in residential settings under the guidance of the RN and management team.
• Administer medications in accordance with Lifetime Assistance’s Medication Administration Policy (AMAP certified).
• Schedule, coordinate, and assist individuals with medical appointments, ensuring clear communication among care providers, team members, and families.
• Monitor and document health-related needs, including medication orders, adaptive equipment checks, and wellness supports.
• Foster positive relationships and model respectful, professional interactions with individuals, families, and team members.
• Provide training, advocacy, and direct support based on each individual’s person-centered plan.
• Ensure a safe, clean, and supportive living environment, promoting overall health and wellness.
• Safely transport individuals to appointments, social outings, and community activities using agency vehicles.
• Maintain accurate records, protect confidential information, and uphold the highest ethical and professional standards.

What You Bring:

• High school diploma or equivalent required.
• Experience working with individuals with intellectual and developmental disabilities preferred.
• AMAP, First Aid, and CPR certification (or ability to obtain upon hire).
• Strong communication, problem-solving, and teamwork skills.
• Compassion, patience, and a genuine desire to empower others.
• Ability to meet Lifetime Assistance’s vehicle operator requirements and pass required background checks.

Our Mission & Culture:

• Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters.
• Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion.
• Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all.

Are You Ready to Begin?

If you’re a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence—one person at a time.

Equal Opportunity Employer
Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics.

“I am part of something bigger… Being a Lifetime Assistance employee means everything to me.”
— Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us