Market Development Manager

Why Work at Concerto? What is in it for you?

• Competitive salary
• Medical, dental, and vision insurance
• Short- and long-term disability coverage
• 401(k) match of 50% up to 6% of salary
• Paid time off and paid holidays
• Discounts through Nectar
• Employer-paid Employee Assistance Program

Who Are We?

Concerto Renal Services is an industry leader in sub-acute hemodialysis within a skilled nursing facility and/or long-term care facility. We are a rapidly expanding business with a simple mission: reimagining dialysis care, one community at a time. Our model focuses on ensuring those with end-stage renal disease receive the best possible care through a more convenient, centralized, continuous care model.

Why is this Role Essential?

Concerto is seeking a Market Development Manager to join our dynamic team! This role is highly relationship-driven, focusing on building and maintaining strong partnerships with hospitals, physicians (particularly nephrologists), and skilled nursing facilities to drive patient census growth and market expansion. You will serve as a key liaison, owning hospital and physician relationships, engaging directly with healthcare providers, and developing strategic partnerships. Approximately 75% travel is required to work in-market with our hospital and physician partners.

This position reports to the Director of Market Development and will collaborate closely with other internal teams to achieve growth objectives.

What Will You Do?

1. Relationship Management
   Build and maintain strong partnerships with hospital leadership, case management teams, nephrologists, and skilled nursing facilities to drive patient census and support growth.
2. Strategic Market Development
   Develop and execute market growth strategies, including identifying opportunities and threats, and leading initiatives that foster long-term partnerships with healthcare providers and payers.
3. Liaison and Communication
   Act as the primary point of contact for hospitals and physicians in assigned markets, ensuring clear communication and alignment on goals.
4. Business Development Operations
   Track and report all business development activities using Salesforce, and prepare presentations for external stakeholders to support strategic initiatives.
5. Travel and Collaboration
   Collaborate with internal teams and travel up to 75% to engage directly with partners and support market expansion efforts.

You Might Be a Good Fit If...

• Relationship-Oriented
• Strategic Thinker
• Excellent Communicator
• Self-Motivated & Independent

What's Required?

• 3-5 years of experience in hospital liaison, physician relationship management, or business development within healthcare (strong preference for candidates with hospital and physician engagement experience).
• Some experience working with skilled nursing facilities is preferred.
• Bachelor's degree required; MBA, MPH, or relevant graduate degree preferred.
• Proven ability to develop and maintain relationships with hospitals, physicians, and healthcare leaders.
• Strong communication and presentation skills, with the ability to influence decision-makers at all levels.
• Demonstrated experience analyzing markets and creating strategic growth plans.
• Highly organized with the ability to manage multiple priorities across multiple geographic regions.
• Proficiency in MS Office, Salesforce, and other business development tools.
• Ability to travel up to 75% of the time.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.