High-Ticket Sales Manager (Coaching & Online Education)

Outbound Sales Manager High Ticket Coaching | Pipeline Ownership and Team Leadership | Remote A fast growing online education and coaching company is hiring an Outbound Sales Manager to lead the team that works our pipeline and closes our leads. This is a leadership seat, with 95% of your time focused on team management and 5% focused on closing. You will be responsible for building and maintaining the outbound sales team, and the performance of a team of 4 to 10+ sales professionals. You work directly alongside the founder to turn every lead into a booked call, and every booked call into cash collected. We already generate leads and have 30,000+ in our pipeline who are not being worked on. . What we want is a system that connects lead to booked call to close to follow up to accountability, so nothing slips and every dollar of pipeline gets worked. That system is the job. Who this is for You have spent years in high ticket sales and you are excellent at it. You have carried a quota, closed premium offers, and run outbound when the calendar was light. You know exactly what a great sales conversation sounds like, and you know the difference between a rep who is busy and a rep who is booking calls. What you want now is different. You are ready to step off the phones and into a role where your impact shows up through the people you lead and the pipeline you refuse to let go cold. You are focused, detailed and organized. You get energy from coaching a rep to a breakthrough, from catching the number that is quietly slipping, and from turning old leads into new revenue. You want a seat at the table with leadership where your ideas shape the direction of the business, not just the result of a single day. If you want to build, lead, and make a mark on the number that matters most, this is for you. The system you will run Our pipeline moves in one direction, and you own every step of it: Leads, then instant contact, then full cycle work, then the close, then cash collected and tracked live. The principle behind the seat is simple. The question is never can we close. It is how many booked calls can we generate and then close from a pipeline that is actively nurtured.. Your job is to protect the show rate, feed the calendar, and make sure every booked call is worked to a standard. You run a hybrid team. Full cycle reps hit every inbound fast, revive the dead pipeline, and follow up by call, SMS, and DM until the lead books or dies for a real reason. You set the rhythm that keeps all of it accountable. Your organization and attention to detail keeps the team focused and the CEO informed. What you will own Inbound speed to lead. Own the response standard on every new lead. Protect the show rate from the first touch and keep the calendar full of qualified calls. Outbound pipeline. Own dials, pickups, and sets from outbound. Set the dial standard when bookings are low, and make outbound a daily habit, not a panic move. No show and dead pipeline revival. Own the recovery and revival sequences that turn missed calls and cold leads back into booked calls and cash collected. Reporting and metrics. Build and maintain clear performance reporting. Pull the numbers, track the metrics that matter, and turn raw data into simple dashboards that show exactly where the team stands and where the revenue is going. Daily team meetings. Run a focused daily sales meeting with a real agenda, clear updates, and a tone that sets the team up to book and close today. One on ones. Hold regular one on one meetings with every rep to coach, unblock, and hold the standard on mindset, skill, and activity. Performance management. Set the bar, protect it, and address underperformance early, directly, and fairly. Recognize and grow your top performers. Sales call reviews. Review recorded calls, score them against a clear standard, and give feedback that measurably lifts show rate, close rate on booked calls, and close rate on calls taken. KPI targets and review. Own the KPI targets for the team. Set them, review them on a rhythm, and adjust the game plan when the numbers call for it. Your own KPIs. Lead by example by hitting your own leadership KPIs, not just tracking everyone else’s. Cross team communication. Keep marketing and operations in the loop with clear, timely updates so the whole business moves in sync from lead to close. Think ahead and come with solutions. Anticipate problems before they land. When something breaks, show up with the next lever to test, not just a flag. How we measure this seat You will live in these numbers and be accountable to them: Booked calls generated Show rate Close rate on booked calls and close rate on calls taken Speed to lead and speed to booking Dials, pickups, and sets from outbound No show rate and recovery rate Cash collected, the number the whole seat rolls up to What you bring A strong track record in high ticket sales, ideally in coaching, education, or another premium offer. Real experience running both inbound and outbound, and leading, managing, or mentoring a sales team, or a clear readiness to step into it. Comfort living in the numbers. You like reporting, targets, and tracking, and you know how to make data useful. A bias for outbound. You believe a slow calendar is a solvable problem, and you know how to fill it. Fluency with a modern sales stack: a CRM such as HubSpot, Calendly, Fathom, a dialer or outbound tool, Google Workspace, and Slack. Strong communication, calm under pressure, and a bias toward ownership and action. Why this role You will work shoulder to shoulder with the founder and have a direct hand in shaping how the sales team grows. Your work will move the number that matters most to the business, cash collected, and you will build a team and a system you can be proud of. This is the seat where pipeline stops leaking and starts converting, and you are the person who makes that true every day. Compensation Compensation based on performance: $90,000-$150,000 including base, commissions and bonuses Full Time, 1099 Contractor Role Must be able to work US hours (EST, CST or PST is okay) #J-18808-Ljbffr