Supervisor, Food & Beverage

Join to apply for the Part-Time Supervisor, Food & Beverage (Busch Gardens Williamsburg) role at SeaWorld Parks & Entertainment 1 year ago Be among the first 25 applicants Join to apply for the Part-Time Supervisor, Food & Beverage (Busch Gardens Williamsburg) role at SeaWorld Parks & Entertainment Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! What You Get To Do You’ll help lead and inspire a team to deliver great guest experiences from the get-go. You’ll model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with. You will: Create ambassador schedules and maintains Kronos reports Prepare and track daily, weekly, and monthly reports Address complaints and resolve problems Supervise and train ambassadors Plan, assign and direct work Order and maintain products and supplies Ensure food quality, guest service, profit enhancement, ambassador satisfaction and facility sanitation commitments are maintained to standards Enter notifications for any needed repairs to keep facility maintained to standards Record the day’s events in communication log Contact maintenance as necessary to maintain proper operation of all equipment and facility Maintain repair log and control labor cost Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws including interviewing, hiring, and training ambassadors; planning, assigning and directing work; appraising performance; rewarding and disciplining ambassadors; addressing complaints and resolving problems Ensure excellent guest service by responding to guest requirements, expectations and needs Other duties assigned Occasionally assist other location and areas throughout the park as needed What It Takes To Succeed Have an Associate’s degree (A.A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience Have strong written and verbal communication skills Have strong basic math skills using whole numbers, common fractions and decimals Ability to compute rate, ratio, percent, and be able to create and interpret graphs Have working knowledge of the Microsoft Office Suite Able to obtain ServSafe Manager Certification upon selection Able to pass Alcohol training test upon selection Able to pass Food Handlers test and maintain valid Food Handlers card Able to lift 55 pounds with or without accommodations and stand for prolonged periods of time Able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel Able to handle multiple tasks and work in a fast paced environment Able to work indoors and in outside weather conditions (i.e., sunny, wet and/or humid conditions) Able to positively interact with park guests and coworkers of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: FREE park admission Discounts on park admission tickets and passes for family and friends Park discounts on food, merchandise, etc. Scholarship opportunities Exclusive employee events and giveaways EEO Employer SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS. Seniority level Seniority level Mid-Senior level Employment type Employment type Part-time Job function Job function Engineering and Information Technology Industries Entertainment Providers Referrals increase your chances of interviewing at SeaWorld Parks & Entertainment by 2x Get notified about new Parts Supervisor jobs in Williamsburg, VA . Williamsburg, VA $74,600.00-$104,160.00 1 week ago Bilingual Distribution Center Warehouse Supervisor (New Kent DC)) Bilingual Distribution Center Warehouse Supervisor (Advisor) Third Shift Bilingual Distribution Center Warehouse Supervisor (Advisor) Williamsburg, VA $24.00-$36.00 7 hours ago Roof Truss Builder / Framer Apprentice - Carpentry We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr