Real Estate Operations Manager

The Synergy Group of Compass is a growing residential real estate team serving the Washington, DC, Maryland, and Virginia region. We’re collaborative, energetic, client-focused, and always looking for a better way to work.

We’re hiring an Operations Manager who loves organization, embraces technology, and gets excited about making a business run better. You’ll own the systems, processes, and daily coordination that keep our team moving—and help us use AI and automation to work smarter as we grow.

• Own day-to-day operations, team workflows, SOPs, calendars, onboarding, and internal coordination.
• Manage our CRM, transaction platforms, Google Workspace, and internal dashboards; keep data accurate and actionable.
• Identify and implement practical AI tools, automations, and integrations that save time and improve the client experience.
• Oversee transaction milestones, contracts, deadlines, documentation, and communication from contract to closing.
• Coordinate listing preparation, vendors, photography, staging, signage, and marketing launches alongside our marketing team.
• Track business metrics, pipeline, invoices, expenses, and operational performance to support leadership decisions.

• Take initiative, solve problems, and enjoy making processes better—not just maintaining them.
• Are detail-oriented, highly organized, and comfortable juggling multiple priorities.
• Are tech-confident, curious about AI, and eager to experiment thoughtfully with new tools.
• Communicate warmly and professionally with clients, vendors, and teammates.
• Bring positive energy, accountability, and a team-first approach.

Experience in real estate operations, transaction coordination, CRM administration, or another fast-paced service business is highly valued. Familiarity with Follow Up Boss, ZipForms, Google Workspace, or AI productivity tools is a plus.

Work closely with team leadership, contribute ideas, and make a visible impact on how a growing real estate business operates. We value ownership, creative problem-solving, and genuine collaboration.

$80,000–$100,000 base salary, depending on experience. This is an in-person role in Chevy Chase/Friendship Heights, Maryland. Employer-sponsored health insurance and other discretionary benefits are not currently offered; applicable legally required leave and benefits will be provided. No additional incentive compensation is currently specified.

Apply with your resume and a few sentences about why this role interests you. Tell us about one process you improved, system you built, or AI tool you used to make work more efficient—and what changed as a result.

Your future. Our expertise. Working together.