Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Since opening the agency in 2010, we've built a team-oriented environment focused on helping customers protect what matters most while creating opportunities for professional growth and success. Before becoming a State Farm agent, I spent more than 20 years as a Retail Store Manager, where I learned the importance of leadership, customer service, accountability, and developing strong teams.

Family is a big part of my life. I have two sons and enjoy spending time with them whenever I can. Outside of work, you'll often find me golfing, traveling, enjoying the outdoors, or participating in activities with the local Tri-County Snowmobile Club.

Giving back to the community is also important to me. Our agency proudly supports local charity events and community initiatives, and we believe in making a positive impact both inside and outside the office.

Our culture is productive, collaborative, and built on teamwork. We work together to achieve goals, support one another, and create an environment where everyone has the opportunity to grow and succeed. We're looking for individuals who are motivated, goal-oriented, and eager to contribute to the team's success. The people who thrive here are self-starters who take initiative, bring a positive attitude, and enjoy working as part of a team.

ROLE DESCRIPTION:
Shane Huber - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.