Service Ambassador

Overview Job Location: Annapolis, MD 21401 Position Type: Full Time Salary Range: $16.00 - $16.00 Hourly Xcite Automotive is seeking an Automotive Porter to support daily operations for our partner dealers in Annapolis, MD. Job Description As a Porter at Xcite Automotive, you will play a key role in supporting daily dealership operations by ensuring vehicles are safely moved, properly organized, and customer-ready at all times. This position is responsible for maintaining lot organization, assisting the service drive, and helping create a clean, professional dealership environment in a fast-paced automotive setting. The ideal candidate is dependable, safety-conscious, and motivated to support both dealership staff and customers through efficient vehicle handling and strong attention to detail. The Porter must be professional, adaptable, and capable of working efficiently as part of a team. Responsibilities Safely move, park, and retrieve vehicles throughout the dealership property. Maintain a clean, organized lot with accurate vehicle placement and staging. Assist the service drive with vehicle intake, customer flow, and vehicle staging for service appointments. Perform quick exterior wipe-downs and basic interior clean-ups to maintain vehicle presentation standards. Complete lot checks, including monitoring batteries, plates, tags, and overall vehicle readiness. Maintain cleanliness of the service drive, customer waiting areas, and dealership grounds. Support technicians and service staff by positioning vehicles in service bays or designated work areas. Follow company safety procedures and immediately report safety concerns or vehicle damage to management. Work efficiently to support dealership traffic flow, service operations, and vehicle turnaround expectations. Assist team members as needed to maintain operational efficiency and consistent dealership standards. Ensure dealership areas and vehicles remain customer-ready throughout the day. Qualifications Minimum Qualifications / Must-Haves Valid driver's license with an insurable driving record. Ability to drive both automatic and manual transmission vehicles. Strong attention to detail with a focus on safety and vehicle care. Reliable transportation and consistent attendance. Ability to work outdoors and remain active for extended periods. Professional communication and customer service skills. Ability to work in a fast-paced, high-volume dealership environment. Strong work ethic with the ability to follow instructions and work independently or as part of a team. Preferred Qualifications / Nice-to-Haves Previous Porter, Lot Attendant, Valet, or Service Drive experience. Basic automotive knowledge and familiarity with dealership operations or workflow. Strong multitasking and time-management skills. Customer service or hospitality experience. Team-oriented mindset with strong communication skills. Beneficial Types of Previous Experience Automotive service or dealership operations Vehicle detailing or reconditioning Valet or parking attendant roles Inventory management or vehicle inspection experience High-volume dealership or service lane support Customer service or retail experience Warehouse, logistics, or outdoor labor roles EEO Statement: Xcite Automotive provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or orientation. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. #J-18808-Ljbffr Xcite Automotive