Dental Treatment Plan Coordinator

Dental Treatment Coordinator

Gramercy Dental Center is a high-production, patient-focused practice located in New York City. As part of Underbite Dental Management Group, we combine advanced technology, specialized clinical expertise, and a people-first culture to deliver top-tier dental care. We support our treatment coordinators with strong operational infrastructure, leadership development, and real opportunities to grow.

You'll earn a competitive hourly rate plus office bonus, work a structured Monday–Friday schedule with no weekends, and be part of a high-production, technology-forward dental practice in the heart of New York City. We're backed by Underbite Dental Management Group, a people-first DSO that invests in leadership development, operational excellence, and long-term career growth.

If you're a confident treatment coordinator who knows how to present a case, close a plan, and deliver an exceptional patient experience this role is for you.

COMPENSATION & BENEFITS

• $30/hr based on experience
• Performance-based office bonuses
• Medical, Dental, Vision & Life Insurance
• 401(k) with company match
• 10 PTO days (after 1 year) + 7 sick days annually
• 10 paid holidays after 90 days
• Commuter benefits
• Paid HIPAA, OSHA & CPR certifications
• Referral & acquisition bonuses ($3000 per hired referral)

YOUR SCHEDULE

Monday – Friday: 8:30 AM – 5:30 PM

Saturday & Sunday: OFF always

Requirements

WHAT YOU'LL DO

• Present comprehensive treatment plans clearly and confidently, collaborating closely with the clinical team
• Drive treatment acceptance using proven sales techniques and patient-centered communication
• Educate patients on financial options including CareCredit, Lending Club, and Sunbit
• Support in-network and out-of-network insurance billing, breakdowns, and collections
• Assist with accounts receivable and patient and insurance follow-up
• Manage scheduling, case coordination, and administrative responsibilities across a fast-paced office
• Build lasting patient relationships that drive retention and referrals

WHAT WE'RE LOOKING FOR

• 3+ years as a Dental Treatment Coordinator or sales-focused dental role — required
• Proven track record of presenting and closing treatment plans
• Strong knowledge of dental procedures, patient education, and treatment coordination
• Proficiency in union insurance, in-network and out-of-network billing, and third-party financing
• Experience with Open Dental strongly preferred; familiarity with Asana, Zoom, and Google Suite a plus
• Exceptional communication, persuasion, and closing skills
• Highly organized with strong multitasking and time management ability
• Patient-first mindset with a drive to maximize both satisfaction and office revenue

Think you have what it takes to lead patient experience and drive real results? Apply now we'd love to meet you.

Gramercy Dental Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.