Treatment Care Coordinator

Treatment Care CoordinatorThe Grove Family Dental is currently looking for a highly motivated Treatment Care Coordinator to add to our amazing team! The Grove Family Dental is patient-focused with an emphasis on five-star service. We have a fantastic team led by Dr. John Gernetzke and Dr. Cali Hensel and an amazing culture!This position requires the individual to be flexible with the needs of the practice. The ideal candidate will be friendly, outgoing, highly organized, and comfortable discussing treatment plans with patients. The candidate needs excellent interpersonal skills and the ability to multitask in a fast-paced environment.Salary: $22/hr–$26/hr Based on experienceWork Schedule:Monday: 7:30 AM - 4:30 PMTuesday: 7:30 AM - 4:30 PMWednesday: 7:30 AM - 4:30 PMThursday: 7:00 AM - 4:30 PMFriday: 7:30 AM - 2:30 PMBenefits Include:1.) All-Expenses-Paid Tropical Vacation After 5 Years with Mercy Dental Group! Includes you and a guest Eligible for this benefit every five years (5 years, 10 years, 15 years, etc.)2.) Paid Time Off3.) Various InsurancesMatched 401(k)MedicalDentalVisionHealth Savings Account/Flexible Spending AccountLife InsuranceShort-term DisabilityAccident, Cancer, and Hospital coveragesDuties and Responsibilities:Assist with greeting, scheduling, recare, and other front desk dutiesUnderstand and navigate patients' dental insuranceCollect and document patients' charges and paymentsPrepare treatment plans for patients and lead patient consultationsStrive to provide excellent customer service throughout the organizationBuild patient relationships based on trust and empathyThrive in a fast-paced, dynamic environment that requires multitaskingBe willing and able to step into various roles and wear different hatsPosition Requirements:Excellent verbal and written communication skillsStrong organizational, problem-solving, and analytical skillsAbility to manage priorities and workflow with close attention to detailAbility to work independentlyAbility to work effectively with a variety of personalities at all levelsVersatility, flexibility, and a willingness to approach constantly changing priorities with enthusiasmExperience:Dental: 3 years preferred, but we are willing to train the right individualThe Grove Family Dental is an affiliated office of Mercy Dental Group! As part of the Mercy Dental Group family, our mission is to help families experience compassionate, community-focused, and extraordinary oral healthcare throughout each of our offices. We focus on helping our team members build practices that change lives and communities by delivering better care and dentistry.