Surgical Scheduling Coordinator - Gastroenterology

SUMMARY The Surgical Scheduling Coordinator reports to the Ambulatory Clinical Manager and/or Practice Manager and performs a variety of surgical scheduling duties with multiple hospital operating rooms, medical admissions and pre‑admission testing (PAT). Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. RESPONSIBILITIES Demonstrate competency individually and as part of the team in performing surgical coordinating duties. Coordinate and schedule elective and urgent surgeries for the physician practice, according to guidelines established by the hospital(s). Use surgical block time whenever possible; release assigned blocks when requested by physician or request surgical time outside of block time. Coordinate surgical assist cases. Respond to questions regarding the physician’s operating (OR) schedule; communicate hospital policies and procedures to physician and practice personnel. Communicate any schedule changes with the OR, PAT, and physicians. Use designated computer software and forms to schedule all surgical cases. Obtain medical clearance from the appropriate physician and verify insurance. Collaborate with hospital surgical services, hospital financial counselors, etc. Provide demographics and insurance information for all cases to hospital financial counselors for pre‑admission approval. Obtain authorizations and referrals as required. Schedule appointments and testing within established guidelines, including pre‑admission testing, pre‑ and post‑operative appointments in the practice, anesthesia consultation. Respond to patient and provider requests and needs; collect cash and post payments where applicable. Act as liaison for patients with special needs. Check office and surgery schedule daily. Monitor physician privileges to ensure that admitting privileges are current; notify physicians whose privileges are suspended that admission cannot be accepted until notification from Health Information Services department. Attend and participate in staff meetings. Maintain quality assurance, safety, environmental and infection control in accordance with established hospital department policies, procedures and objectives. Perform other related duties as assigned. MINIMUM QUALIFICATIONS High school diploma or equivalent required; associate’s degree preferred in Secretarial Sciences or related field. Proficient personal computer skills. Excellent written and oral communication skills, effective prioritization and organizational skills. Knowledge of medical terminology. Knowledge and skills necessary to provide care to patients throughout the lifespan with consideration of aging processes, human development stages and sensitivity to cultural diversity. Minimum of 3 years experience as a surgical scheduler in a physician’s office. Familiarity with medical office procedures, terminology and surgical scheduling. Effective organizational, leadership and communications skills and willingness to function as a resource to the practice staff. WORK DETAILS Work Type: Monday‑Friday 8:00 a.m. – 5:00 p.m.; Day shift; 8 hours per day; Driving Required: No. LOCATION 58 Amaral Street, East Providence, Rhode Island 02915.

PAY RANGE $19.03 – $31.39.

EEO STATEMENT Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. #J-18808-Ljbffr BHMG Lifespan Physician Group, Inc., d/b/a Brown Health Medical Group