Program Director - Brazilian Jiu-Jitsu - Gracie Barra AZ Schools

Job Description

Job Description

Gracie Barra is actively seeking passionate  Jiu-Jitsu Program Directors who would be excited to join the staff at one of our  Gracie Barra Schools in AZ.

Responsibilities include curriculum development, class scheduling, instructor coordination, and program growth. The ideal candidate has a strong background in Jiu-Jitsu instruction and program management and is dedicated to creating a positive and thriving learning environment. Join us in shaping the future of our Jiu-Jitsu community.

The Program Director should be approachable, engaging, and enthusiastic about Brazilian Jiu-Jitsu, creating a bridge between the students and the BJJ training experience.

Join our dynamic team and become an integral part of our mission to empower individuals through the art of Brazilian Jiu-Jitsu.

• Position Type: Part-time/Full-time
• Skills
  • Required
    
    • Sales
    • Time Management
    • Task Management
    • Communications
    • Club Management System Knowledge
      
    • Event Management
    • Inventory management
    • Organization
    • Phone Skills
      
    • Must possess excellent customer service skills;
    • Ability to relate well to children, to communicate effectively, build rapport, and maintain positive relations with members staff, and & leadership;
    • Enthusiasm, high energy and exceptional human relations and motivational skills;
    • Ability to work effectively with people of different backgrounds, abilities, opinions, and perceptions;
    • Should possess effective budgetary and programmatic experience;
    • Ability to speak effectively before groups of members, participants, volunteers or employees;
    • Ability to attract, maintain, lead and motivate quality staff and volunteer leadership.
      
  • Tasks and Processes
    
    • The Program Director is responsible for bringing in potential students, enrolling them, and maintaining relationships with students and parents in the school.
    • Answer the School's Phone, Email, Facebook Messages and any other inbound point of contact with clients
    • Manage Appointments
    • Enroll Students
    • Inventory Management/Sales of products in Pro shop
    • Ensures the effectiveness of the new students enrollment system
    • Develops the internal communication strategy, along with the instructor and the marketing department, and keeps the students updated and informed about the school, its operations and activities
    • Assists the Instructor in developing the absentee student strategy for the month
    • Develops the delinquent student strategy for the month together with the billing department
    • Assists the instructor in developing the seasonal Gracie Barra school event calendar together with the Instructor and the marketing department
    • Assists the Head Instructor with updating the schedule for the Gracie Barra school
    • Presents the program to the prospective student
    • Executes or supervises the new student enrollment procedures
    • Ensures the accuracy of the data on the club management system
    • Prepare Attendance Cards
    • Deals with cancellation requests, leading the canceling student not to cancel the agreement
    • Supports the accounts receivable assistant on the development of the delinquent account strategy for the month
    • Inputs and/or changes information on the billing system
    • Address any possible student complaints and recommendations
    • Ensures that the walk-in prospects are well received and offered an opportunity to schedule an introductory lesson
    • Ensures that the phone is being answered quickly during business hours in a polite, objective, and exciting manner & prospects are scheduled for intro classes
    • Schedules/confirms the introductory lesson appointment
    • Follows up with introductory lesson no-shows and pending enrollment
    • Prepares the designated reports and gives it to the supervisor
      

• Working Tools
  • Telegram
  • Canva
  • Google Apps
  • Monday
  • Slack
  • WhatsApp
  • Telegram
  • Zoom
  • Social Media Tools
  • Clubready
    

• Work Schedule¹

• • • Monday - Friday
      • 9:00 am to 12:00² pm | 4:00 pm to 9:00 pm
    • Saturday
      
      • 8:00 am to 1:00 pm
        

¹Adjustments can be made according to the school-specific schedule.
²If an intro is at the school for a 12PM class the PD needs to be there

• Dress Code
  • Off the mats
    • GB Tshirt
    • Jeans, pants, or shorts
    • Tennis shoes / Sandals (No Board shorts with sandals)
  • On the Mats
    • White GB Official Uniform (GB Gi, GB Rashguard, GB Belt)

• Personal Hygiene
  • Keep Hair and Beard Trim or well maintained.
  • Maintain a professional and clean appearance

• Professionalism
  • Maintain a professional social media profile in line with the values of Gracie Barra.
  • Avoid debates about controversial topics such as religion and politics.