Office Assistant

Install And Service Coordinator AssistantDo you have a passion for organization and problem-solving? Are you interested in the fast-growing industry of backup power solutions? Look no further, Generator Supercenter of Greenville is seeking a skilled and motivated Install and Service Coordinator Assistant to join our team!Generator Supercenter is the leading provider of backup power solutions for residential and commercial customers. Our commitment to exceptional customer service and top-quality products has made us the go-to source for backup power in the Greenville area. As an Install and Service Coordinator Assistant, you will play a critical role in ensuring our customers receive top-notch service and support.In this position, you will be assisting the Install Manager with scheduling installations and its all-around logistics. You may also perform clerical tasks, answer phones, and help around the office as needed.Key competencies and requirements:High school diploma or equivalent, college degree preferredMinimum of 2 years of experience in a coordination or administrative role, preferably in the construction or home services industry (Preferred)Strong communication and customer service skillsExcellent organizational and time-management skillsAbility to multitask and prioritize in a fast-paced environmentProficient in Microsoft Office and CRM softwareKnowledge of backup power systems is a plus, but not requiredValid driver's license and reliable transportationDuties and responsibilities:Assist the Install Manager in coordinating installation schedules and logisticsCommunicate with customers to schedule installation datesConfirm correct equipment and permits are in place prior to installationMaintain accurate and organized installation records and ensure all required documentation is completedUpdate and maintain customer database with installation and service informationCommunicate with customers to schedule routine maintenance and repairsAssist in ordering warranty/repair parts and filing warranties with GeneracFollow up with customers after installation to ensure satisfaction and address any concernsProvide administrative support to the Install Manager as neededNote: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our company. If you are a self-motivated and detail-oriented individual with a passion for providing exceptional customer service, we want you on our team!Compensation: $15.00 - $17.00 per hourJoin The Generator Supercenter Family – Here it's not just some catchy phrase; it's a lifestyle. We're looking for amazing people who believe in helping others, through the sales, installation, and maintenance of whole home generators that empower our customers with peace of mind, security, and freedom.