Program Manager

POSITION SUMMARY

The Program Managerisresponsible forprovidingsupport to theassociation’ssubstantive law sections,career divisions, and Professional Development Committee. These substantive law sections and career divisionsrepresentmembers inspecial areasof practice or unique demographics, and each is led by a group of volunteers. TheProgramManagerhasshared responsibility for theplanning and execution of theassociation’s national conferencesandSection and Divisionactivities. TheProgramManager also providesdirectassistancefor the association’s FBA Annual Meeting and Convention and Leadership Summit.The Program Manager supports the Senior Director of Professional Development and is a member of the Professional Development Team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Manage logistics for in person, virtual, or hybrid Section and Division programming and national conferences, including but not limited to, planning schedules; venue specifications; catering and audiovisual; room blocks; registration setup; onsite materials; event shipments; speaker coordination; promotional materials; sponsorship deliverables; CLE materials; and tracking program history. Provide administrative support for Section and Division activities,including but not limited to,scheduling andstaffingconference calls;maintainingwebpages;coordinating content and distribution ofpublications;circulating membership communicationsandadministeringcommunities;maintainingleadershiprosters;updating leadershipresource materials;administeringelections;andprocessingreimbursements. Provide administrative support for the Professional Development Committee and its programming,including but not limited to,scheduling and staffingconference calls;registration set up;speaker coordination;andpromotional materials. Manageevent activity within the association’s database,including but not limited to,event configuration; processing registration and sponsorship transactions; generating and distributing invoices;assistingwith payment application;andtimelydata entry. Managebudget development, financial reconciliation, reimbursements, and forecasting fornationalconferencesandsections and divisions, including distribution of sections anddivisionsquarterly activity statements. Manageonsite management ofnational conferences andSection and Divisioneventsandassistwith registration procedures including setup, tear down, lifting materials,organizingand packing items for shipment and oversee onsite volunteers and temporary staff when applicable. WriteSectionand Division-related items for the e-newsletter and other communication channels and serve as a liaisontothe Marketing and Communications Department for the creation of newsletters, brochures, andflyers. Manage Meetings inbox and voicemails, providing timely customer support, escalating issues as appropriate, and ensuring consistent follow up across the Professional Development team. Work with the Senior Director of Professional Development to develop budgets for each Section and Division and respective national conferences in conjunction with the FBA’s budget Assistwith site selection research and provide recommendations to the Senior Director of Professional Developmentregardinglocations for national conferences and meetings. Review contracts and work with the Senior Director of Professional Development to negotiate the best possible terms andappropriate contractclauses. Keep abreast of trends and best practicesregardingevent execution, marketing, and attendance trends. Periodic travel required by air,railor automobile, whichever suits the needs of the association. The qualifications and skillsrequiredfor this position are as follows: Bachelor’s degree preferred Five (5) years of meeting planning and volunteer management experience WordPress experience desired; Rhythm AMS experience a plus. Attention to detail Ability to multi-task Proficient in Microsoft Office suite, Zoom, Adobe Acrobat Excellent interpersonal skills and written/oral communication skills Commitment to excellent customer/member service Strong organizational skills Self-motivation and flexibility The ability to work in a “team” environment across departmental groups as well as autonomously Must be able to travel and work occasional weekends to attend events and other off-site functions when applicable Ability to lift at least 25 pounds #J-18808-Ljbffr Tennessee Society of Association Executives