Manager Library Services and Patient Education

Library And Patient Education Services Leader

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

This role is a unique opportunity for a curious, strategic, and collaborative leader who is passionate about connecting people, information, and solutions to improve patient care, education, and organizational outcomes. Success in this role depends on the ability to foster collaboration, connect stakeholders around shared goals, manage competing priorities, and translate ideas into practical results that support both organizational strategy and the needs of patients, families, and care teams.

Leads the strategy and vision for Library and Patient Education services, including leading a team of professionals to develop, curate, and/or locate evidence-based information and make it easily accessible. Strategically aligns resources, services, and tools to stakeholder needs while carrying out Allina Health's mission to provide exceptional care to help people live healthier lives.

Principle Responsibilities:

• Operations Management
• Builds and fosters relationships with key stakeholders of diverse backgrounds across the organization to understand and support the information needs for systemwide initiatives and strategic priorities.
• Assesses services, resources, and tools regularly using quantitative and qualitative data. Uses data along with financial and health equity considerations to inform changes to operations.
• Monitors and documents outcomes of patient education initiatives and modifies as needed to improve outcomes.
• Develops annual budget and manages financial performance to budget.
• Ensures high quality of services, resources, and tools, including external vendor contract management.
• Maintains current knowledge of professional standards by participating in networking, organizations, and continued education.
• Communication and Promotion Management
• Oversees the development and maintenance of the Library Services and Patient Education web/intranet presence and outreach communications (e.g. newsletters, social media, brochures).
• Seeks out new opportunities to train staff on library and patient education resources, services, and tools; ensures best practices in training delivery.
• Resource Management
• Manages a wide range of resources (e.g. databases, e-journals, educational content)
• Negotiates contracts and pricing, and maintains good working relations with vendors.
• Partners with Information Services on resource integration in digital environments such as EPIC, SharePoint, and the learning management system.
• Manages solutions for mobile and remote access, single sign on and other technologies that improve access.
• Leadership
• Provides day-to-day management of staff.
• Recruits, hires, and onboards new talent.
• Supports development of staff through coaching, mentoring and timely feedback.
• Develops retention strategies aimed at driving high team morale and engagement. Ensure role clarity among team members and across departments.
• Provides meaningful development opportunities to develop team core competencies and help team members grow in their careers.

Required Qualifications:

• Bachelor's degree in Library, Information Science, Health Education, or related field
• 5+ years experience as a health educator or in library services in a healthcare setting
• 5+ years working experience with evidence-based practice and adult education
• 5+ years experience managing people, leading projects/programs and teams that work across department, divisions and/or service lines

Preferred Qualifications:

• Master's degree in Library, Information Science, Health Education, or related field

Physical Demands:

• Light Work:
• Lifting weight up to 20 lbs. occasionally, up to 10 lbs. frequently

Pay Range: $44.64 to $61.76 per hourThe pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience and education. Additional incentives may be available, including discretionary monetary bonuses, goal-based bonuses, and other financial incentives.

Benefits include:

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer