Route Leader (Driver Assistant)

Job Description

Job Description

Position Summary

We are looking for a responsible delivery person to distribute products and support the truck driver diligently to our customers. This position will represent our company professionally and profitably to increase our profits and customer satisfaction.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Deliver a wide variety of items to different addresses and through different routes.
• Follow routes and schedules promptly.
• Ask for feedback on the services provided and resolve customer complaints as needed.
• Follow the process and receive payments from customers when applicable.
• Responsible for loading/ unloading products, preparation, inspection, and use of the delivery vehicle - Pallet Jack (Pallet truck).
• Inform customers about new products and services.
• Fill in logs and reports.
• Mandatory use of applications and systems of the company, such as but not limited to Smart Delivery and Route4Me.
• Comply with DOT regulations and safety standards.
• Assist the driver with the cleaning and maintenance of the truck.
• Availability to sleep if the route requires it for exceeding the driving hours regulated by DOT.
• Ability to use forklifts and tractors in different weather and traffic conditions.
• Excellent time management and organizational skills.
• Responsible for loading and unloading cargo and setting up merchandise display as needed per customer.
• Ensure delivery of all assigned customers and route closure at the end of the day.
• Ensure route closures and deposits of daily payments are received.
• Continuing to improve the payment process and cross-departmental collaboration to improve communication and business performance.
• Forklift/Pallet Jack experience is preferred.
• Hours of operation vary. Must be available to work on weekends and overnight when scheduled, and must be able to perform the essential job functions unaccompanied.
• Comfortable, steel-toe or composite closed-toe shoes are required, and protective safety footwear are required in select business units.
• Must be able to meet predictable attendance and punctuality expectations and physical demands of the position, complying with Ethnix Group’s policies and performance expectations.

Organizational Responsibilities:

Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).

Practices proper safety techniques in accordance with Company, warehouse, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor injuries or accidents, or other safety issues to appropriate individual(s).

Identifies areas for improvement and offers suggestions to improve the site's efficiency, profitability, and productivity.

Keeps abreast of current changes in technology, logistics tools, processes, and standards within the industry and area(s) of responsibility by attending internal and external training programs and by accessing other sources of information, and applies knowledge and practices to area(s) of responsibility.

Work Hours (may vary by state or location):

Hours of operation vary by site and shift. Must be available to work on weekends and overnight when scheduled and must be able to perform the essential job functions unaccompanied.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

- High school diploma or GED.

- A minimum of one year of demonstrable work experience as a deliveryman or equivalent.

Language Ability:

Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, and answer questions in English. Ability to write routine reports and correspondence.  Bilingual in Spanish preferred.

Math Ability:

Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer/ Technology Skills:

Demonstrate knowledge of basic technology and the ability to use applications and software’s needed to perform job duties. Proficiency and fluency in using the internet and navigating the internet and websites.

Certificates and Licenses:

A valid and unexpired driver’s license.

Supervisory Responsibilities:

This job does not have supervisory responsibilities.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbents who work in the unconditioned warehouse environment may experience temperature variations in some parts of the warehouse (cooler/freezer), but also have frequent exposure to outside elements, where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. You’ll be working around moving machines – order pickers, stand-up forklifts, turret trucks, and mobile carts. Depending on the weather, temperatures can be over 90&degree;F in the truck yard or inside trailers.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle or feel objects, talk, and hear. The employee is frequently required to stand, walk, reach with hands and arms, climb, stoop, and squat. The employee is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the warehouse and amenities.

Must be able to push, pull, lift, carry, or maneuver weights of up to fifty (50) pounds independently and one hundred fifty (150) pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Routine, local travel may be required to attend training classes, conduct market research, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

Understanding of Job Essentials:

ETHNIX Group is a drug-free, harassment free workplace. Ethnix Group is an equal opportunity employer and does not tolerate harassment, discrimination, or retaliation.

I understand that all pre-employment screening activities are conducted in compliance with federal and state employment laws.

I also fully understand the content of this job description, have had the opportunity to ask questions regarding this job description, and have had the job duties and responsibilities, requisites, and physical demands and working conditions explained to me. I am capable of performing the essential functions of this job with or without reasonable accommodation. If I need accommodation, I will ask the hiring manager for it.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties, as assigned by their supervisor.

Ethnix Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Description

At Ethnix Group, we do more than distribute products. We connect cultures, support communities, and help bring familiar foods to families across the country.

We are a growing Hispanic food and beverage distribution company built on hard work, accountability, and pride in what we do. Whether you are in the warehouse, on the road, in sales, logistics, or support operations, your work matters here!

Company Description

At Ethnix Group, we do more than distribute products. We connect cultures, support communities, and help bring familiar foods to families across the country.\r\n\r\nWe are a growing Hispanic food and beverage distribution company built on hard work, accountability, and pride in what we do. Whether you are in the warehouse, on the road, in sales, logistics, or support operations, your work matters here!