Housekeeping Supervisor

Job DescriptionJob DescriptionWhen a guest walks into our rooms - imagine the first look around they take. Followed by the sigh of relief because they’ve arrived in their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place. Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us.As a Housekeeping Supervisor, your contribution helps ensure guests an enjoyable and comfortable stay which in turn creates a customer for life.Benefits Offered: Incentives $Employee Referral Program $Paid Time OffPaid Vacation (Full-Time)Merit Increase $401k with Employer Contribution (Full-Time)Medical, Dental, Vision (Full-Time)Life Insurance (Full-Time)Long-term/Short-term Disability (Full-Time)Accident (Full-Time)Critical Illness (Full-Time)Cross-training OpportunitiesHotel Room DiscountsSchedule: Flexible Shifts Available-Morning/Evening/Night-Weekends-Full-Time/Part-TimeOur Housekeeping Supervisor makes a difference by:A warm, people-oriented demeanorA team-first attitudeA gift for paying attention to the smallest detailsAs Housekeeping Supervisor, you will:Maintain a friendly, cheerful, and courteous demeanor at all timesOversee day to day activities of HousekeepingClean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards.Change linens, make beds, and leave the bathroom sparkling.Restock all guest room supplies, like soap and shampoo.Organize your linen closet, restock your cart, and get ready for the next day before your shift ends each day.Remove trash and dirty linenGreet guests that you encounter during your shift with a friendly smile.Ensure all rooms are cared for and inspected according to standardsProtect equipment and make sure there are no inadequaciesAdhere strictly to rules regarding health and safety and be aware of any company-related practicesAbility to work with little supervision and maintain a high level of performanceCustomer-oriented and friendlyPrioritization and time management skillsWorking quickly without compromising qualityInspect guest rooms, public areas, pool etc. after being cleaned by Housekeeping to ensure quality standardsEffectively coordinate the efforts of Housekeeping with the Front Office, Laundry, and Maintenance departmentsDocument and resolve issues with discrepant rooms with Housekeeping Manager or Front DeskHandle guest problems and complaints seeking assistance as necessaryWork effectively with Maintenance Department on guest room maintenance needsAssist in all lost and found proceduresFollow company safety and security procedures, report maintenance issues, safety hazards and accidentComply will all company and brand standardsMinimum Requirements: To be a successful Housekeeping Supervisor, you need a professional demeanor, clear communication skills and appearance in a clean uniform is required. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions.MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.If you are an individual with a disability and need assistance completing the online application, please call View phone number on click.appcast.io. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to View email address on click.appcast.io “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.