Maintenance Technician

Assistant Director of Maintenance

The Crowne Plaza Union Station in downtown Indianapolis is looking for an Assistant Director of Maintenance to join our hotel team. The Assistant Director of Maintenance will be responsible for the safety and comfort of hotel guests and team members by ensuring proper functioning of all equipment and systems within the hotel, including HVAC, plumbing, electrical, and mechanical systems. The ideal candidate will have experience in hotel maintenance and possess a strong understanding of building systems and equipment.


Responsibilities:
• Perform routine maintenance on all hotel equipment and systems, including HVAC, plumbing, electrical, and mechanical systems.
• Respond to guest requests for maintenance assistance in a timely and professional manner.
• Perform repairs and troubleshoot issues with equipment and systems as needed.
• Maintain accurate records of all maintenance performed and equipment serviced.
• Ensure compliance with all safety regulations and standards.
• Assist with the installation of new equipment and systems as needed.
• Monitor budget and control expenses with a focus on energy management, preventive maintenance, and capital planning.
• Assist the Chief Engineer in managing day-to-day staffing requirements, plan and assign work and establish performance and development goals for team members.
• Educate and train all team members in compliance with national and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
• Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
• Ensure a safe and secure environment for guests and team members in compliance with regulatory policies and procedures.
• Maintain relations with outside contacts including guests, regulatory agencies and others as needed.
• Understand and respond to customers' needs and ensure a high level of guest satisfaction.
• Carry out preventive maintenance program to ensure facility is maintained and in service for our guests.
• Perform other duties as assigned by management.

Requirements:
• High school diploma or equivalent
• Minimum of 2 years of experience in hotel maintenance
• Strong understanding of building systems and equipment
• Ability to read and interpret technical manuals and schematics
• Excellent problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Flexibility to work evenings, weekends, and holidays as needed

Benefits:
• Medical, Dental, and Vision Insurance Options
• Company Paid Life Insurance
• Company Paid Telemedicine
• Supplemental Life Insurance
• 401(k) with company match
• Earned Wage Access (“on-demand pay”)
• Hotel Room Discounts
• Company Paid Employee Assistance Program
• Perks through Benefit Hub
• Generous Time Off Package

General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.

General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

PI8661e7f3e263-31181-42006903