Platform Operations Engineer

Platform Operations Engineer – Okta Reporting to the Manager of Engineering, this role ensures smooth operation of Okta’s Customer Identity Cloud. Working closely with the SRE team, you will focus on keeping production systems operational, managing capacity, monitoring performance, and continuously improving platform reliability for growth and mission‑critical users. Responsibilities Execute operational work, including updates, patching, and maintaining the Engineering Service Desk queue. Ensure team requests are triaged and actioned promptly. Monitor platform health and take steps to mitigate deployment and operations issues. Assist with capacity, performance, and scalability testing as required. Act as escalation point for platform issues from customer support teams. Execute runbooks and update processes as required. Interface with the SRE team to report core issues, required improvements, and new feature requests. Qualifications General platform infrastructure knowledge, including high availability, load balancing, routers, firewalls, and storage subsystems. Understanding of protocols/technologies such as SSL, SSH, and Kubernetes. Familiarity with open‑source technologies and tools like MongoDB, Node.js, and nginx. Experience with cloud platforms such as AWS, Azure, and GCP. Experience with monitoring and troubleshooting techniques. Ability to communicate clearly with stakeholders across domains. Strong multitasking and time‑management skills. Required Experience 1+ years in a Cloud Operations role. 1+ years supporting large‑scale, mission‑critical production environments. Interest or experience in programming (e.g., Go, shell scripting, Terraform). Benefits Amazing Benefits Making Social Impact Fostering Diversity, Equity, Inclusion, and Belonging at Okta Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation. #J-18808-Ljbffr Nordstrom